4-4 Chapter 4: 5932 USB Keyboard Migration
Questions and Answers
Q: Why would someone want to enable Legacy USB?
A: This option is needed when using DOS OS Recovery, DOS BIOS
Flash, or DOS Loadable Diagnostics.
Q: If Legacy USB is enabled for the purpose of Diagnostics, OS
Recovery or BIOS Flash what must be done when finished?
A: Disable Legacy USB before booting into the OS.
Q: What happens when Legacy USB is enabled and you boot into the
OS?
A: Windows NT and Windows 2000 will blue screen or hang due to a
Video BIOS conflict. Windows 98 Restarts when you do a shutdown
(see Microsoft’s KBase article Q250635).
Q: Are there any exceptions that need to be noted if Legacy USB is
disabled for Windows9x, Windows 2000, or Windows XP?
A: Yes, there is a window from the time the BIOS completes
initialization and the operating system installs it’s native USB
Keyboard support where the keyboard cannot be used. For example:
pressing F8 under Windows 98 in order to go into Safe Mode or
pressing any key under Windows 2000 to accelerate the boot.ini timer.
Refer to the Power Up and Operating System Considerations flow chart on
the previous page.
Q: Which operating systems does NCR support with the 5932 USB
Keyboard?
A: Depending on the POS platform, NCR supports Windows 95,
Widnows 98, Windows 2000, and Windows XP as the operating
environment. NCR also supports the 5932 USB Keyboard under DOS
for the purpose of DOS Loadable Diagnostics, OS Recovery, or Flash
Update only.
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