NCR RealPOS 70 - Chapter 4: Touch Screen Calibration - Windows (MT 5.64, SR4)

Chapter 4: Touch Screen Calibration – Windows
(MT 5.64, SR4)
Note: ThischapterdiscussescalibrationproceduresusingTouchWare,
Version5.64,SR4.
General Guidelines
ObservethefollowingTouchScreencalibrationguidelines:
• Calibratethetouchscreenaspartoftheinitialinstallation.
• Recalibratewhenevertheterminalismovedtoanewlocation.
• Recalibrateafterreplacinganycomponentintheterminal.
• Recalibratewheneveracustomerreportsatouchscreenproblem.
• Recalibrateif
youswitchtoanewscreenresolution
• IftheTouchScreenortheRetailDaughterCardisreplaced,the
25‐PointLinearizationproceduremustbeperformed(Windows
only).
• IfthecalibrationisoffthenfollowtheCalibrationflowchart.
Considerations When Replacing or Re-Imaging the Hard Drive
Whenyoure‐imagetheharddrive,youmaygetthefollowingerror
message:
Controller's internal linearity data differs from its
last saved linearity data.
Do you want to use the internal linearity data?
YoushouldALWAYSanswerthisquestionwithYesandthenperform
the2‐PointCalibrationprocedure.Ifyoustillhaveacalibration
problem,seetheWindowsorDOSCalibrationFlowcharttoresolveit.