NEC MultiSync EX241UN-BK - Page 29

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English
Display image is not sized properly
• UsetheOSDImageAdjustcontrolstoincreaseordecreasetheCoarseadjustment.
• Checktomakesurethatasupportedmodehasbeenselectedonthedisplaycardorsystembeingused.
(Please consult display card or system manual to change graphics mode.)
• WhenusinganHDMIinput,pleasechange“OVERSCAN”.
• ChecktomakesurethattheappropriateresolutionhasbeenselectedinH.RESOLUTIONandV.RESOLUTION.
No Video
• Ifnovideoispresentonthescreen,turnthePowerkeyoffandonagain.
• Makecertainthecomputerisnotinapower-savingmode(touchthekeyboardormouse).
• SomedisplaycardsdonotoutputvideosignalwhenmonitoristurnedOFF/ONordisconnect/connectfromtheACpower
cord under low resolution with DisplayPort.
• WhenusinganHDMIinput,pleasechange“OVERSCAN”.
No Sound
• Makesurethespeakercableisproperconnected.
• Checktoseeifmuteisactivated.
• CheckthevolumeintheOSDmenu.
• CheckselectedOSD’sToolsto“SOUNDINPUT”,whenDisplayPortorHDMIisinuse.
Brightness variations over time
• ChangeAutoBrightness*toOFFandadjustbrightness.
NOTE: When Auto Brightness* is set to ON, the monitor automatically adjusts brightness based on the environment.
When the brightness of surrounding environment changes, the monitor will also change.
USBHubdoesnotoperate
• ChecktomakesuretheUSBcordisproperlyconnected.RefertoyourUSBdeviceUser’sManual.
• CheckiftheUSBupstreamportonthemonitorisconnectedtotheUSBdownstreamportonthecomputer.Andmake
sure the computer is ON.
Human/Ambientlight sensor* does not work
• MakesurethereisnoobjectinfrontofHuman/Ambient light sensor.
• Please use the provided stereo micro plug cable.
• Check to make sure that stereo micro plug cable is connected correctly.
ControlSync does not work
• ChecktomakesurethatControlSynccableisconnectedcorrectly.
• ChecktomakesurethatControlSynccableisnotin“loop”connection.
• MastermonitorshouldbeconnectedOUTconnectoronly.
• PleaseuseprovidedControlSynccable.
• Youcanuseupto24submonitorsviaControlSync.
No picture in multiple monitor connection
• Check to make sure that the resolution has been lower than the recommended resolution setting.
• Check to make sure that the display card supports MST (multi-stream transport).
• The number of monitors daisy-chained through SST (single-stream transport) depends on HDCP contents limitation.
• Monitors should be connected by the included DisplayPort cable.
• Check to make sure that DP OUT MULTISTREAM is “AUTO” and BIT RATE setting is “HBR2” when using MST (multi-
stream transport) (see page 14).
*: This function is available when option unit sensor is used.