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5
Problem Solving and
Preventive Maintenance
This section divides problem solving into two categories.
The
first
involves
quick solutions to simple problems such as print smudging or incorrect
paperfeeding. The second category discusses what actions to take when
the printer will not pelfonn certain print
functions
orfails
to print at all.
In
addition,
this section provides
usefrrl
information for performing
preventive maintenance.
SOLVING PROBLEMS
\
Although your Pinwriter is highly reliable, simple problems can occur. Three lights on
your printer’s control panel blink to help diagnose and correct these simple problems_
Simple Printer Problems
Simple printer problems appear on the printer’s control panel as patterns of lights that
are lit, not lit or blinking. Refer to Table 5-l for a listing of indicators and corre-
sponding corrective actions.
Table
5-l Simde
Problem Soivina
indication
MODE SELECT
Meaning
Corrective Action
On Off
Paper empty.
On
Slow blinking
Paper empty (with
print data in memory).
On
Rapid
blinking
Paper jam with the
sheet feeder installed.
Off
Rapid blinking
Incorrect setting of the
paper selection lever.
Rapid
Rapid blinking Print head temperature
blinking
is too high.
Load paper to the printer.
Load paper in the printer and press MODE to
resume printing.
Remove the jammed paper and press MODE to
resume printing.
Reset the lever or remove paper.
No problem. When print head temperature goes down,
the printer resumes normal operation
automaticalty.
Minor Printer Problems
Alternate blinking of the MODE and SELECT lights on the control panel indicates
that minor printer problems have occurred.
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