Section 5 Problem Solving and Preventive Maintenance 33
When minor Problems occur, you
tan
identify
the
Cause
of the Problem by pressinp
and holding MODE. Table 5-2
Iists
each
indication and correspondin= corrective
action.
Indication
MODE
SELECT
Table 5-2
Minor Problem Soiving
I
Meaning
Conective Action
On On
On
Off
Off
On
Blink
OV
Off
Blink
Blink On
On
Blink
Intemal
Printer
program
error.
Intemal
Printer
program
error.
Electronie
circuit error.
Input
voftage
error.
Power supply circuit error.
Mechanism error.
A/D
ccnverter
error.
Downkxdiig
error: the
Printer
is unable to
accept
downfoaded data.
Call
your Service representative.
Cal1
your
Service
representative.
Cal1
your
Service
representative.
Cal1
your
Service
representative.
Cal1
your
Service
representative.
Cafl
your
Service
representative.
Change buffer
capacity
to 512
B”
or ‘4
KB”
by
changing
memory
switch
setting
(see Section 3).
Sometimes minor printing Problems which are not signalled by lights
tan
occur.
Table 5-3 assists you in solvinp these Problems.
Table 5-3
Minor Problem Solving
II
Problem
Possible
Cause
Corrective
Action
Does not print. All
lights
are off.
Power is
Off.
The power is on but the
Printer
does not
print.
The
Printer
prints one line
in two unidirectional strokes.
The
interface
cable
is
not connected properly.
Print
head
temperature is
too high.
Printing
does not
Start
at
the
top of
the
Page.
Prfnt
is faded.
Print is smudged.
Although
vetticalfy
enlarged or
enhanced
characters
are not
selected, the
Printer
prints
one line
in several
Passes
(multi-pass
print).
First
print
positiin is not set
comectly.
Ribbon is not
instailed
correctly.
Ribbon needs replacing.
Paper thickness setting
lever is set incorrectly.
Paper thickness setting
lever
is set incorrectly.
Printers feature.
Plug the power
Cord
into the electrical
outlet
properly and turn on the power.
Turn off the power and connect the
interface
cable
again.
No
Problem.
When
the
pnnt
head
tempemture
goes down, the
Printer
automatically retums to normal Operation.
Move
Paper
to the top of
Page.
Reinstall nibon cartridge (see page 3).
Replace
ribbon
cartridge
(see page 3).
Adjust
Paper
thiiess setting lever.
Adjust
Paper
thickness setting lever.
No
Problem.
When printing
highdensity
dot data such as bit image
data,
the
Printer
prints one Iine
in
several
Passes.