(The LAN port only provides information through LAN-capable programs, such as HyperTerminal.
Printing of the SMDR information must be done from within that program.)
SMDR Enhanced for Caller ID
The SMDR output is enhanced to include up to 16 or 24 characters of the Caller ID name information
(depending on the view option selected in PRG 35-02-18). You can select to display the Caller ID
number or name or the DID number. If you want to display the Caller Name in the DIALLED NO./CLI
and ACCOUNT area, select 2 in the updated PRG 35-02-15 and 1 in PRG 35-02-17.
If the Caller ID name is not received, the area for Caller ID Name is left blank.
Sample SMDR Report
For example, with PRG 35-01-08 = 0 (Format for NA), PRG 35-01-14 = 1 (Date) and PRG 35-02-17 =
1 (Caller ID Name), if a call is received with the Caller ID Name of NEC Infrontia Corporation (24
characters), the following SMDR record is displayed:
CLASS TIME DATE LINE DURATION STATION DIALLED No./CLI ACCOUNT
POT 10:52 12/09 002 00:00:10 2001 2142623801 08754
PIN 10:52 12/09 001 00:00:20 2017 2142623802 NECinfrontia
Corp.
PIN 10:53 12/09 002 2142623801 NO ANSWER
If PRG 35-02-18 = 1 (Caller ID Name Output Method) is set to line feed, the SMDR displays as
follows:
CLASS TIME DATE LINE DURATION STATION DIALLED No./CLI ACCOUNT
POT 10:52 12/09 002 00:00:10 2001 2142623801 08754
PIN 10:52 12/09 001 00:00:20 2017 2142623802 NECinfrontia
Corp.
NEXT NECinfrontia Corp.
PIN 10:53 12/09 002 2142623801 NO ANSWER
For Intercom call setup, with PRG 15-01-14 = 1 (SMDR Output for placed Intercom Calls) and PRG
15-01-15 = 1 (SMDR Output for answered Intercom Calls), in this example Extension 201 calls 202
and answered the call. Then 201 Put 202 on hold and call 203. 203 then answered the 201 call. Then
201 transferred the call and 202 and 203 is connected, displays as follows: (V2.0 or higher)
CLASS TIME LINE DURATION STATION DIALLED No./CLI RD/COST ACCOUNT
01 ICM 08:39 00:03:15 201 202
02 ICM 08:41 00:01:05 201 203
03 ICM 08:42 00:07:55 202 203
Table 1-53 SMDR Report Definitions
Report Headings Definitions
Call Record Number SMDR record number (consecutive)
CLASS Type of call (see Class Definitions below)
TIME Time call placed or answered. (For Transferred calls, shows time user picked up Trans-
fer.)
DATE Date the call was made (PRG 35-02-14= 1 ). For Extension Call this area will be empty.
(V2.0 or higher)
LINE Trunk number used for call. For Extension Call this area will be empty (V2.0 or higher)
DURATION The time the call lasted. (For Transferred calls, shows how long user was on call after an-
swering the Transfer.)
STATION Extension number of call owner (i.e., extension that first placed or answered call) (For
Transferred calls, there can be more than one owner - depending on how many exten-
sions shared the call.)
ISSUE 2.0 SL1000/SL1100
Features and Specifications Manual 1-657
S
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