ML440 Terminal
1. Press the ACD Log IN/LOG OUT key (Program 15-07-01 or SC 752:
10)
The ACD LOG IN/LOG OUT key lights.
To log out
Multiline Terminal
1. Press the ACD LOG IN/LOG OUT key (Program 15-07-01 or SC 752:
ACD Logout?
(1: YES, 0: NO)
Enter 1 to log out.
The ACD LOG IN/LOG OUT key goes out.
Single Line Telephone
1. lift the handset.
2. Dial the ACD Log Out service code 655 (Program 11-13-02).
ML440 Terminal
1. Press the ACD Log IN/LOG OUT key (Program 15-07-01 or SC 752:
ACD Logout?
(1: YES, 0: NO)
Enter 1 to log out.
The ACD LOG IN/LOG OUT key goes out.
Queue Status Display
When Logged Into ACD Group
1. With an idle multiline terminal, press the Queue Status Display Programmable Function Key
(Code:
19).
• The display indicates the number of calls in queue, the trunk name, and the time the call has been
waiting.
• When the Queue Status Display key is pressed, the queue status of the extension group is displayed.
When the extension is not in an ACD group, the Queue Status of group 1 is displayed instead.
2. Press VOL UP and VOL DOWN to scroll through the Queue Status Displays of all the ACD
Groups.
3. Press the Exit key to return the telephone to an idle state.
ISSUE 2.0
SL1100
Features and Specifications Manual 1-53
A