Program 41 : ACD Setup
41-09 : ACD Overflow Table Setting
Level:
SA
Description
Use Program 41-09 : ACD Overflow Table Setting to define the ACD group to which a call is
transferred when overflow occurs.
Input Data
ACD Group No. 1 ~ 8
Priority Order No. 1 ~ 4
Item
No.
Item Input Data Description Default
01 Destination ACD
Group
0 ~ 9
0 = No Setting
9 = InMail
Define the ACD group to which a call is
transferred when overflow occurs.
0
Conditions
None
Feature Cross Reference
• Automatic Call Distribution (ACD)
SL2100 ISSUE 1.0
4-52 Program 41 : ACD Setup
Program
41