NEC SL2100 - Page 111

Item
No.
Item Input Data Description Default
10 ACD Agent login by
Supervisor
0~9,
*
, # Maximum of 8
digit
Assign the service code used to set an
Agent Login ID code by Supervisor on
MLT
.
The service code assigned must be within
your valid numbering plan in PRG.
667
11 ACD Agent logout by
Supervisor
0~9,
*
, # Maximum of 8
digit
Assign the service code used to set an
Agent Logout ID code by Supervisor on
MLT
.
The service code assigned must be within
your valid numbering plan in PRG.
668
12 Change agents ACD
group by Supervisor
0~9,
*
, # Maximum of 8
digit
Assign the service code used to change
an agent ACD group by Supervisor on
MLT
.
The service code assigned must be within
your valid numbering plan in PRG.
669
13 Agent change own
ACD group
0~9,
*
, # Maximum of 8
digit
Assign the service code used to ACD
Agent changing to another ACD Group on
MLT
.
The service code assigned must be within
your valid numbering plan in PRG.
670
MLT = Multiline Terminal
SLT = Single Line Telephone
Conditions
None
Feature Cross Reference
• Automatic Call Distribution (ACD)
ISSUE 2.0 SL2100
Programming Manual 2-87
Program
1
1