Program 20 : System Option Setup
20-11 : Class of Service Options (Hold/T
ransfer Service)
Level:
IN
Description
Use Program 20-11 : Class of Service Options (Hold/T
ransfer Service) to define the Hold and
Transfer feature availability for each extension Class of Service (COS).
Input Data
Class of Service Number 1 ~ 15
Item
No.
Item Input Data Description Default
01 Call Forward All 0 = Off
1 = On
Turns off or on an extension ability to ini-
tiate Call Forwarding All.
COS 1 ~ 15 = 1
02 Call Forward When
Busy
0 = Off
1 = On
Turns off or on an extension ability to use
Call Forward when Busy.
COS 1 ~ 15 = 1
03 Call Forwarding
When Unanswered
0 = Of
f
1 = On
Turns off or on an extension ability to use
Call Forward when Unanswered.
COS 1 ~ 15 = 1
04 Call Forwarding (Both
Ringing)
0 = Off
1 = On
Turns off or on an extension ability to acti-
vate Call Forwarding with Both Ringing.
COS 1 ~ 15 = 1
05 Call Forwarding with
Follow Me
0 = Off
1 = On
Turns off or on an extension ability to ini-
tiate Call Forwarding with Follow Me.
COS 1 ~ 15 = 1
06 Unscreened Transfer
(Ring Inward Trans-
fer)
0 = Off
1 = On
Turns off or on an extension ability to use
Unscreened Transfer.
COS 1 ~ 15 = 1
07 Transfer Without
Holding
0 = Off
1 = On
Turns off or on an extension ability to use
Transfer Without Holding.
COS 1 ~ 15 = 0
08 Transfer Information
Display
0 = Off
1 = On
Turns off or on an extension ability for in-
coming Transfer preanswer display.
COS 1 ~ 15 = 1
09 Group Hold Initiate 0 = Off
1 = On
Turns off or on an extension ability to ini-
tiate a Group Hold.
COS 1 ~ 15 = 1
10 Group Hold Answer 0 = Off
1 = On
Turns off or on an extension ability to pick
up a call on Group Hold.
COS 1 ~ 15 = 1
11 Automatic On-Hook
Transfer
0 = Off
1 = On
Turns off or on an extension ability to use
Automatic On Hook Transfer.
COS 1 ~ 15 = 0
12 Call Forwarding Off
Premise (External
Call Forwarding)
0 = Off
1 = On
Turns off or on an extension ability to set
up Call Forwarding Off-Premise for their
telephone.
COS 1 ~ 15 = 1
13 Operator Transfer Af-
ter Hold Callback
0 = Off
1 = On
Turns off or on an extension ability to have
a call which recalls from hold transfer to
the operator.
COS 1 ~ 15 = 1
14 Trunk-to-Trunk Trans-
fer Restriction
0 = Off
1 = On
Turns off or on the Trunk-to-Trunk Transfer
Restriction. If enabled, Trunk-to-Trunk
Transfer is not possible.
COS 1 ~ 15 = 0
15 VRS Personal Greet-
ing (Message Greet-
ing)
0 = Off
1 = On
Turns off or on a Service Code to record,
listen to, or erase the Personal Greeting
Message.
COS 1 ~ 15 = 1
ISSUE 2.0 SL2100
Programming Manual 2-197
Program
20