1219
Class of Service Options (Incoming Call
Service) – Second Call for DID/DISA/DIL/
E&M Override
Turn Off or On an extension ability to receive a
second call from a DID, DISA, DIL, or tie line
caller.
With this option set to 1, the destination
extension must be busy for a second DNIS caller to
ring through. If the destination extension does not
have a trunk or CAP key available for the second
call and a previous call is ringing the extension but
has not yet been answered, the second caller hears
busy regardless of this program setting.
Class of Service Options (Incoming Call
Service) – Call Queuing
Turn Off or On an extension user ability to have
calls queued if a call rings the extension when it
is busy.
Program 20-13-06 must be set to 0 (Off) for
this feature to work.
Class of Service Options (Supplementary
Service) – Intercom Off-Hook Signaling
Turn Off or On an extension ability to send
off-hook signals.
This setting functions with Programs 20-09-07
and 20-13-06 disabled.
Class of Service Options (Supplementary
Service) – Automatic Off-Hook Signaling
(Automatic Override)
Allow a busy extension user to Manually (0) or
Automatically (1) receive off-hook signals.
This setting is to receive incoming call
signaling information during call queuing.
Class of Service Options (Supplementary
Service) – Block Manual Off-Hook Signaling
Turn Off or On an extension user ability to block
off-hook signals manually sent from a
co-worker.
Class of Service Options (Supplementary
Service) – Block Camp On
Turn Off or On an extension user ability to block
callers from dialing to camp-on.
Service Tone Timers – Interval of Call
Waiting Tone
Set the time between off-hook signaling alerts.
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