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Department Step Calling
Description
After calling a busy Department Calling Group member, an extension user can have Department Step
Calling quickly call another member in the group. The caller does not have to hang up and place another
Intercom call if the first extension called is unavailable. Department Step Calling also allows an extension
user to cycle through the members of a Department Group.
Conditions
If required, use this option to change the Department Step Calling Single Digit Service
Code (default code = 2).
A function key for Department Step Calling can be assigned (code 36).
In Program 20-08-12, enable (1) or disable (0) an extension user ability to use Department
Step Calling.
Default Settings
Enabled
System Availability
Terminals
All Terminals
Required Component(s)
None
Related Features
Department Calling
Programmable Function Keys
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