O Question: Does the printer automatically power
Off?
Answer: There is residue or debris on the sensors
or print head. Open the paper bin cover and clean
the sensors and print head with rubbing alcohol.
@ Question: Does the printer automatically power
Off?
Answer: The printer will automatical y power off if
it is disconnected from Bluetooth or if the app has
been inactive for 15 minutes.
(5 Question: Why does the printout 00k gray or
faded?
Answer: Use genuine label paper for best results.
f the issue persists, try cleaning the print head
with rubbing a cohol.
O Question: Why does the printer skip a abel or print
incomplete?
Answer: (1) Check if the abel size and app print
temp ate match.
(2) Reinstall the label roll and manualy press the
feed button once to allow the printer to detect the
abel gap position.
(8) Using non—genuinelabels may resu t •n poor
print quality or mismatched sizes. Use genuine label
paper for best results.
8
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