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NEOM Wellbeing Pod Luxe - User Manual

NEOM Wellbeing Pod Luxe
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WELLBEING POD LUXE
ESSENTIAL OIL DIFFUSER
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Summary

General Safety Warnings

User Safety and Supervision

Ensures safety for children and users with reduced physical, sensory, or mental capabilities.

Electrical and Water Handling

Guidelines on power supply usage, humidity control, and micro-organism prevention for safe operation.

Maintenance and Hygiene

Instructions for regular water tank cleaning to prevent health risks and ensure proper function.

Product Overview and Specifications

About the NEOM Wellbeing Pod Luxe

Description of the NEOM Wellbeing Pod Luxe's revolutionary features and benefits for home fragrance.

Technical Specifications

Details on model name, number, product size, voltage, power consumption, and water tank capacity.

Important Usage Notes

Placement and Environment

Proper placement of the diffuser to ensure optimal mist spread and avoid damage to surfaces.

Power and Water Handling

Instructions for filling, cleaning, and handling power connections and water levels safely.

Safety and Oil Usage

Safety precautions regarding children, pets, and the exclusive use of NEOM Essential Oil Blends.

Operational Guidelines

General Operation Precautions

Key precautions for operating the diffuser, including movement, cleaning, and electrical safety.

Accidental Leakage Procedure

Steps to follow in the event of accidental leakage to drain water and prevent damage.

Setup Instructions

Assembly and Filling

Step-by-step guide to removing covers, filling the water tank, and adding essential oils.

Power Connection

Instructions for connecting the power adapter to the device and the wall socket.

Control Panel Functions

Light Settings

Details on how to control light brightness, modes, and turn it off using the touch panel.

Mist Timer Settings

Information on selecting mist intensity and timer settings via the touch control panel.

Breathing Light Guide

Guidance on using the breathing light feature for de-stressing and relaxation techniques.

Remote Control Functions

Power and Mist Control

Operating the power, mist intensity, and alternating mist mode using the remote control.

Light and Timer Settings

Controlling light brightness, breathing light, and mist timer settings with the remote.

Battery Replacement

Instructions on how to replace the battery in the remote control when it is too low.

Maintenance and Troubleshooting

Diffuser Maintenance

Guidelines for cleaning the ultrasonic ceramic disc and the water tank.

Troubleshooting Common Issues

Solutions for problems like the mist function not working or low mist output.

Warranty and Compliance

Product Warranty Information

Details on the 2-year warranty against manufacturing defects and accidental damage coverage.

Important Environmental Disposal

Information regarding WEEE Directive and proper disposal of electrical equipment.

FCC Compliance Warning

FCC rules and conditions for device operation and precautions against harmful interference.

Overview

The NEOM Wellbeing Pod Luxe is an essential oil diffuser designed to fragrance larger spaces. It operates by creating high-frequency vibrations that break down water and NEOM Essential Oil Blends into minute particles, which are then diffused into the surroundings.

Function Description:

The Wellbeing Pod Luxe is a revolutionary device tailored for wellbeing, offering several features to enhance the user experience. It is capable of scenting larger areas such as open-plan living spaces, kitchen diners, entrance hallways, mezzanines, communal offices, and event spaces. The diffuser is remote control operated, providing convenience and ease of use. It features a ceramic cover and a sustainably sourced wooden base, combining aesthetic appeal with environmental consciousness. Users can adjust the diffusion intensity and select an alternating diffusion mode for varied scent release. The device incorporates low-energy LED lights, which can be used with or without ambient lighting and a breathing light function. For safety, it includes an auto shut-off mechanism that activates when the water runs out. The breathing light feature is designed to guide users through a NEOM breathing technique to help de-stress, involving breathing in through the nose for 7 seconds and out through the mouth for 11 seconds, to be repeated until a sense of calm is achieved.

Important Technical Specifications:

  • Model Name: Wellbeing Pod Luxe
  • Model Number: 1104003
  • Product Size: 143mm x 138mm
  • Voltage: DC 24V
  • Power: 16W
  • Water Tank Capacity: 350ml

Usage Features:

To set up the diffuser, first remove the ceramic cover and then the water tank cover. Fill the water tank to or below the MAX water mark level using a suitable measuring cup. Add 20-40 drops of your chosen NEOM essential oil blend, adjusting the quantity based on the size of your space and wellbeing needs. It is crucial to NEVER use artificially produced synthetic perfume to avoid damaging the device and invalidating the warranty. After adding the oil, replace the water tank cover and ceramic cover. Finally, plug the adaptor into the power supply port at the back of the base and then into a wall socket.

The device features a touch button control panel for light and mist timer settings.

Light Settings:

  • Press once: Brighter light
  • Press twice: Dimmed light
  • Press 3 times: Breathing light
  • Press 4 times: Go back to start
  • Hold for 2 seconds: Light off

Mist Timer Settings:

  • Press once: Mist constant
  • Press twice: 1 hour mist
  • Press 3 times: 3 hour mist
  • Press 4 times: 8 hour mist
  • Press 5 times: Mist off
  • Press 6 times: Go back to start
  • Hold for 2 seconds: Mist off Note: The timer is not interrupted when mist intensity is changed.

The remote control offers comprehensive functionality:

  • POWER: Turns both mist and light ON/OFF. If there's no water, indicators blink twice, and only the lamp powers on.
  • ALTERNATING MODE: Press once for alternating mist (30 seconds on/off), press again for constant mist.
  • MIST (Low Intensity): Press for low mist intensity.
  • HIGH MIST: Press for high mist intensity.
  • LIGHT: Press once to switch light on, press again to switch light off.
  • BREATHING LIGHT: Press once for breathing light on, press again to switch off. The breathing light slowly brightens for 7 seconds and dims for 11 seconds in repeated cycles.
  • DECREASE LIGHT BRIGHTNESS: Decreases light brightness.
  • INCREASE LIGHT BRIGHTNESS: Increases light brightness.
  • MIST (Constant): Press once for constant mist.
  • Mist OFF/Cancel Timer: Press to switch off mist and cancel timer settings.
  • Timer Settings: 1H (1 hour), 2H (2 hours), 3H (3 hours), 4H (4 hours) – press once to activate.

To replace the remote control battery, push the upper part of the back cover to unlock, slide it downwards to remove, replace the battery, and then slide the cover upwards to lock.

Important Notes for Use:

  • Keep the diffuser in a clear space, at least 60cm from the floor and 10cm from the wall, away from water-sensitive appliances.
  • Do not place on wooden or polished surfaces that may be damaged by water moisture.
  • Always unplug from the mains electric when cleaning or filling.
  • Use only the supplied power adaptor; if damaged, replace with a suitable adaptor from the manufacturer, agent, or retailer.
  • Do not fill beyond the MAX water level line.
  • Keep out of reach of children and pets. Children should be supervised.
  • Never attempt to disassemble or repair the product, as this voids the warranty and creates a shock hazard. Contact your retailer for faults or internal inspection.
  • Stop use immediately and contact the retailer if abnormal observations (smoke, peculiar smells, noise) occur. Never wrap the pod with cloth or paper, as this blocks ventilation and increases fire risk.
  • Handle the ceramic cover with care; accidental damage is not covered by warranty.
  • Only use NEOM Essential Oil Blends to avoid invalidating the warranty.
  • Always plug the adaptor into the Power Supply Outlet before plugging into the mains.
  • Do not immerse the unit in water or other liquids, and do not clean in a dishwasher.
  • The mist function will not work when the water tank is empty.
  • Always use fresh water at room temperature from a reliable source. Water, room temperature, and humidity can affect mist diffusion.
  • Scent throw results may vary based on ventilation, temperature, humidity, and space.
  • Clean after each use and keep clean and dry when not in use. Never leave stagnant oil and water for prolonged periods.
  • Do not move the diffuser when there is water in the tank.
  • Do not touch the unit if it falls into water; turn off the power source immediately.
  • Do not remove covers during operation.
  • NEVER touch the ultrasonic ceramic disc while plugged in.
  • Check domestic voltage compatibility before plugging in. Do not place the power cord under carpet or near heat sources.
  • For indoor use only.
  • NEVER empty the water tank from the air vent side.

Accidental Leakage:

If the diffuser is knocked over and water gets into the air vent, follow these steps:

  1. Unplug the adaptor and power supply cable.
  2. Remove remaining water from the tank (avoid the air vent side).
  3. Lean the product towards the water drain hole at the base.
  4. Leave the product in a dry location for 24 hours.

Maintenance Features:

The diffuser has an ultrasonic ceramic disc in the center of the water tank. Clean it carefully using a cotton swab or a soft, clean, damp cloth at least once a week. NEVER apply aggressive force or insert sharp objects during cleaning. Always unplug the adaptor from the power source when cleaning. Empty and clean the water tank when not in use.

Troubleshooting:

  • Mist function not working:
    • Possible Cause: Power supplier not connected. Solution: Plug adaptor into power socket and press mist button.
    • Possible Cause: Insufficient water. Solution: Refill water tank.
  • Mist function not working effectively:
    • Possible Cause: Too much water. Solution: Remove excess water until level is below MAX line.
    • Possible Cause: Ultrasonic ceramic disc clogged. Solution: Clean according to instructions.
  • Mist ON indicator is on, fan works, but no mist:
    • Possible Cause: Air inlet vent underneath base blocked. Solution: Remove obstruction.
    • Possible Cause: Condensation blocking air vent inside water tank. Solution: Remove air vent cover and wipe dry.

Warranty:

This product carries a 2-year warranty for proper use against manufacturing defects. Accidental damage is not covered. The warranty period starts from the date of purchase. Contact the retailer for any problems during the warranty period. Proof of purchase is required. Corrosive oils such as citronella can damage the unit if left in the water reservoir; this type of damage is not covered under the warranty. The pod must be cleaned after each use.

Important Environmental Note:

This equipment should not be disposed of in normal waste stream. For disposal information, contact local recycling or disposal centre.

FCC Warning:

This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with limits for a Class B digital device, designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with instructions, may cause harmful interference to radio communications. There is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help. Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

NEOM Wellbeing Pod Luxe Specifications

General IconGeneral
BrandNEOM
ModelWellbeing Pod Luxe
CategoryAccessories
LanguageEnglish