Citiz service manual
44
TROUBLESHOOTING
7.2 Check list for milk frother
The milk frother is part
of the Citiz & milk
model.
Check Error symptoms
Measure /
repair work
Further measures / repair
work
1 Check milk frother
and accessory for
visible damage
1.1 Lid/seal broken or
damaged
YES - replace lid/seal
NO - continue
1.3 Whisks broken or
damaged
YES - replace whisks
NO - continue
4 Place milk frother
on platform con-
nector.
Attach whisk.
Switch on coffee
machine.
Press start button
briefly (hot milk
preparation).
4.1 Milk frother is not
working (does not
function)
YES - a) coffee machine is
heating up
YES - continue
NO - continue with check list for
coffee machine
YES - b) connector on platform
is ok (test it with another milk
frother)
YES - replace milk frother
NO - replace connector on plat-
form (see page 64)
4.2 Abnormal noise
during preparation
YES - replace milk frother
NO - continue
4.3 Milk frother does
not switch off auto-
matically
YES - replace milk frother
NO - continue
4.4 Inside of jug stays
cold
YES - replace milk frother
NO - continue
5 Press start button
for at least 2 sec
(cold milk prepa-
ration)
5.1 Start button is not
backlighted in blue
YES - replace milk frother
6 Final cleaning
(see page 37)
No errors found according to
check list?
YES - for more information
please contact Nespresso
Service Division
End of check list
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