2.
TOTAL
SATISFACTION RETURN
POLICY
If
you are
the
original
purcr1aser
of
the
Product
and
you are
not
satisfied
with
this
Product
for any reason,
you
may
return
it
in
its
original
condition
with1n
thtrty
(30l
days
of
the
original
purchase
and
receive
a
full
refund.
3.
WARRANTY CONDITIONS; HOW
TO
GET SERVICE IF
YOU
WANT
TO
CLAIM
UNDER
THIS LIMITED
WARRANTY
Before
making
a
claim
under
this
Limited
Warranty,
the
owner
of
the
Product
must
(a)
notify
Nest
Labs
of
the
intention
to
claim
by
visiting
nest.comlsu
pport
during
the
Warranty
Period and
providing
a
description
of
the
alleged
failure,
and
(b)
comply
with
Nest
Labs'
return
shippmg
instructions.
Nest
Labs
will
have no
warranty
obligations
with
respect
to
a
returned
Product
1f
it
determines,
in
its
reasonable
discretion
after
examination
of
the
returned
Product,
that
the
Product
is an
!neligible
Product
(defined
below).
Nest
Labs
will
bear
all
costs
of
return
shippir1g
to
owner
and
will
reimburse
any
shipping
costs
incurred
by
the
owner,
except
with
respect
to
any
Ineligible
Product,
for
which
owner
will
bear
all
shipping
costs.
4.
WHAT
THIS LIMITED WARRANTY
DOES
NOT
COVER
This
Limited
Warranty
does
not
cover
the
following
(collectively "Ineligible Products"):
(1)
Products
marked
as
··sample"
or
"Not
for
Sale",
or
sold
"AS IS'';
(ii) Products
that
have been subject to:
(a)
modifications
,
alterations,
tampering,
or
improper
maintenance
or
repairs;
(b)
handling,
storage,
Installation,
testing,
or
use
not
in
accordance
with
the
User's
Guide,
Placement
GUidelines, or
other
instructions
provided
by
Nest
Labs:
(c)
abuse
or
misuse
of
the
Product;
(d)
breakdowns.
fluctuations,
or
Interruptions
in
electric
power
or
the
telecommunications
network:
or
(e)
Acts
of
Gr)d, including
but
not
limited
to
lightning,
flood,
tornado,
t~arthquake.
or
hurricane;
or
(iii)
any
non-Nest
Labs
branded
hardware
products,
even
if
packaged
or
sold
with
Nest
Labs hardware. This Limited
Warranty
does
not
cover
consumable
parts,
including
batteries,
unless damage is
due
to
defects
in
materials
or
workmanship
of
the
Product.
or
software
(even
if
packaged
or
sold
with
the
product).
Nest
Labs
recommends
that
you
use
only
authonzed
sPrvice
providers
for
maintenance
or
repair.
Unauthorized
use
of
the
Product
or
software
can
impair
the
Product's
performance
and may invalidate
this
Limited
Warranty.
5.
DISCLAIMER
OF
WARRANTIES
EXCEPT
AS
STATED
ABOVE
IN
THIS LIMITED
WARRANTY,
AND
TO
THE
MAXIMUM
EXTENT PERMITTED
BY
APPLICABLE l.
AW,
NEST LABS DISCLAIMS ALL
EXPRESS. IMPLIED, AND STATUTORY WARRANTIES
AND CONDITIONS WITH RESPECT
TO
THE PRODUCT,
INCLUDING THE IMPLIED WARRANTIES
OF
MERCHANTABILITY AND FITNESS
FOR
A PARTICULAR
PURPOSE.
TO
THE
MAXIMUM
E:XTENT PERMITTED
BY
.APPLICABLE LAW, NEST LABS ALSO LIMITS THE
DURATION OF ANY APPLICABLE IMPLIED
WARRANTIES
OR
CONDITIONS
TO
THE DURATION
OF
THIS LIMITED WARRANTY.
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