NetApp FAS - Page 597

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If the
Key Manager type = onboard and the Restored column = anything other than yes/true,
use the
security key-manager onboard sync command to re-sync the Key Manager type.
Use the security key-manager key query to verify that the
Restored column = yes/true for all
authentication keys.
11. Connect the console cable to the partner controller.
12.
Give back the controller using the
storage failover giveback -fromnode local command.
13.
Restore automatic giveback if you disabled it by using the
storage failover modify -node local
-auto-giveback true
command.
Return the failed part to NetApp - AFF A700 and FAS9000
After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions
shipped with the kit. Contact technical support at
NetApp Support, 888-463-8277 (North America), 00-800-44-
638277 (Europe), or +800-800-80-800 (Asia/Pacific) if you need the RMA number or additional help with the
replacement procedure.
Replace the caching module or add/replace a core dump module - AFF A700 and FAS9000
You must replace the caching module in the controller module when your system
registers a single AutoSupport (ASUP) message that the module has gone offline; failure
to do so results in performance degradation. If AutoSupport is not enabled, you can
locate the failed caching module by the fault LED on the front of the module. You can also
add or replace the 1TB, X9170A core dump module, which is required if you are installing
NS224 drive shelves in an AFF A700 system.
Before you begin
• You must replace the failed component with a replacement FRU component you received from your
provider.
• For instructions about hot swapping the caching module, see
Hot-swapping a caching module.
• When removing, replacing, or adding caching or core dump modules, the target node must be halted to the
LOADER.
• AFF A700 supports the 1TB core dump module, X9170A, which is required if you are adding NS224 drive
shelves.
• The core dump modules can be installed in slots 6-1 and 6-2. The recommended best practice is to install
the module in slot 6-1.
• The X9170A core dump module is not hot-swappable.
Step 1: Shutting down the impaired controller
You can shut down or take over the impaired controller using different procedures,
depending on the storage system hardware configuration.
Option 1: Most configurations
To shut down the impaired controller, you must determine the status of the controller and, if necessary, take
over the controller so that the healthy controller continues to serve data from the impaired controller storage.
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