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English – 10
7.6 - Troubleshooting
The table 19 contains instructions to help you solve malfunctions or errors that may occur during the installation stage or in case of failure.
Symptoms Probable cause and possible solution
TABLE 19 - Troubleshooting
The radio transmitter does not control the gate
and the LED on the transmitter does not light up
The radio transmitter does not control the gate
and the LED on the transmitter lights up
NomanoeuvrestartsandtheOKLEDdoesnot
ash
Nomanoeuvrestartsandtheashinglightisoff
Nomanoeuvrestartsandtheashinglight
ashesafewtimes
The manoeuvre starts but it is immediately fol-
lowed by a reverse run
Check to see if the transmitter batteries are exhausted, if necessary replace them
Check the transmitter has been memorised correctly in the radio receiver
Check the correct emission of the transmitter radio signals with the following empirical test: push the
buttonandresttheLEDagainsttheaerialofanormalhouseholdradio(ideallyinexpensive)thatis
switched on and tuned in at 108.5 Mhz FM or as close as possible; a low sound should be heard with
crackling pulses
CheckthatRoad400ispoweredbya230Vmainssupply.ChecktoseeifthefusesF1andF2are
blown (g. 26); if necessary, identify the reason for the failure and then replace the fuses with others
having the same current rating and characteristics
Make sure that the command is actually received. If the command reaches the “Step-by-Step” input the
OKLEDashestwiceindicatingthatthecommandhasbeenreceived
Counttheashesandcheckthecorrespondingvalueintable20
The selected force could be too low for this type of door. Check to see whether there are any obsta-
cles; if necessary increase the force
Quick ashes Cause ACTION
TABLE 20 - FLASH ashing light signalling
At the starting of the manoeuvre, one or more photocells do not enable it; check to see if
there are any obstacles
This is normal when there is an obstacle impeding the movement
During the movement, the door experienced excessive friction; identify the cause
At the starting of the manoeuvre or during the movement ,the STOP input was activated;
identify the cause
Waitatleast30seconds,thentrygivingacommand.Ifnothinghappenstheremaybea
serious fault and the electronic card will have to be replaced
Waitforafewminutesuntilthemanoeuvrelimitingdevicedropstounderthemaximumlimit
Disconnect all the power circuits for a few seconds and then try to give the command
again. If nothing happens there may be a serious electronic card or motor cabling fault.
Carry out a control and possible replacement
2ashes
1 second’s pause
2ashes
3ashes
1 second’s pause
3ashes
4ashes
1 second’s pause
4ashes
5ashes
1 second’s pause
5ashes
6ashes
1 second’s pause
6ashes
7ashes
1 second’s pause
7ashes
Triggering of a photocell
Activation of the “motor force”
limiting device
Activation of the STOP input
Error in the internal parameters
of the electronic control unit
The maximum manoeuvre
limit/hourhasbeenexceeded
There is an error in the internal
electric circuits
7.7.2 - Signals on the control unit
On the Road400 control unit there is a set of LED each of which can give special indications both during normal operation and in case of malfunctions.
TABLE 21 - Led’s on the control unit’s terminals (g. 27)
Led OK Cause Action
Led STOP Cause Action
Make sure there is power supply; check to see if the fuses are blown; if necessary, identify the
reason for the failure and then replace the fuses with others having the same characteristics
There is a serious malfunction; try switching off the control unit for a few seconds; if the con-
dition continues it means there is a malfunction and the electronic board has to be replaced
Normal operation of control unit
Thisisnormalwhenthereisachangeinoneoftheinputs:SEP-BY-STOP,STOP,triggering
of photocells or the radio transmitter is used
Itcorrespondstotheashinglight’ssignal.SeeTable20
Check the devices connected to the STOP input
STOP Input active
Off
On
Oneasheverysecond
2quickashes
Seriesofashessepara-
ted by a second’s pause
Off
On
Malfunction
Serious malfunction
EverythingOK
The status of the inputs has
changed
Miscellaneous
Activation of the STOP
input
EverythingOK
7.7.1 - Flashing light signalling
Duringthemanoeuvretheashinglightashesonceeverysecond.Whensome-
thingiswrongtheashesaremorefrequent;thelightashestwicewitha1
secondpausebetweenashes.
7.7 - Diagnostics and signals
A few devices issue special signals that allow you to recognize the operating
status or possible malfunctions.