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Nissan 2016 Leaf - REPORTING SAFETY DEFECTS; TELEMATICS OVERVIEW (MODELS WITH NAVIGATION SYSTEM)

Nissan 2016 Leaf
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You may notify NISSAN by contacting our
Consumer Affairs Department, toll-free, at
1-877-NOGASEV (1-877-664-2738).
For Canada
If you believe that your vehicle has a de-
fect which could cause a crash or could
cause injury or death, you should immedi-
ately inform Transport Canada in addition
to notifying NISSAN.
If Transport Canada receives complaints,
it may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may request a recall campaign.
However, Transport Canada cannot be-
come involved in individual problems be-
tween you, your dealer, or NISSAN.
You may contact Transport Canada’s De-
fect Investigations and Recalls Division
toll free at 1-800-333-0510. You may
also report safety defects online at: http://
www.tc.gc.ca/eng/motorvehiclesafety/
safevehicles-defectinvestigations-index-76.htm
(English speakers) or
http://www.tc.gc.ca/fra/securiteautomobile/
VehiculesSecuritaires-Enquetes-index-76.htm
(French speakers)
Additional information concerning motor
vehicle safety may be obtained from Trans-
port Canada’s Road Safety Information
Centre at 1-800-333-0371 or online at
www.tc.gc.ca/roadsafety (English speak-
ers) or www.tc.gc.ca/securiteroutiere
(French speakers).
To notify NISSAN of any safety concerns
please contact our Consumer Information
Centre toll free at 1-800-387-0122.
In addition to Event Data Recorders (EDRs) dis-
cussed elsewhere in this Owner’s Manual, this
vehicle is equipped with electronic modules that
monitor, control and record data concerning vari-
ous vehicle systems, including the motor, batter-
ies, braking and electrical systems. Other elec-
tronic modules record information concerning
driving conditions, including idling, braking, ac-
celeration, trip and other related data, information
about your use of the car and its features such as
air conditioner or headlight usage, diagnostic
trouble codes, vehicle charging, vehicle speed,
direction and/or location.
Some of this data is stored by the vehicle for use
during vehicle servicing. Other data concerning
your vehicle’s operation and performance is wire-
lessly transmitted by cellular connection through
the vehicle onboard telematics system upon ve-
hicle start-up or at other intervals to NISSAN.
This data may be used by NISSAN for various
purposes, including: to provide you with Nissan-
Connect
SM
EV Services (refer to LEAF Naviga-
tion System Owner’s Manual for details); trouble-
shooting; evaluation of your vehicle’s quality,
functionality and performance; analysis and re-
search by NISSAN designed to, among other
things, optimize performance of future electric
vehicles including improvements in future battery
TELEMATICS OVERVIEW (MODELS
WITH NAVIGATION SYSTEM)
9-16 Technical and consumer information

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