TROUBLESHOOTING GUIDE
The system should respond correctly to all
voice commands without difficulty. If prob-
lems are encountered, try the following so-
lutions.
Where the solutions are listed by number,
try each solution in turn, starting with num-
ber 1, until the problem is resolved.
Symptom Solution
System fails to interpret the command correctly.
1. Ensure that the command is valid. For additional information, refer to “NISSAN Voice Recognition Sys-
tem” in this section.
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in
the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on).
NOTE: If it is too noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
The system consistently selects the wrong entry from
the phone book.
1. Ensure that the phone book entry name requested matches what was originally stored. For additional
information, refer to “Vehicle phonebook” in this section.
2. Replace one of the names being confused with a new name.
3. Please speak both first and last name of contact to improve recognition accuracy.
4-116 Monitor, climate, audio, phone and voice recognition systems
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