For USA
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you
should immediately inform the Na-
tional Highway Traffic Safety Admin-
istration (NHTSA) in addition to noti-
fying NISSAN.
If NHTSA receives similar complaints,
it may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a re-
call and remedy campaign. However,
NHTSA cannot become involved in
individual problems between you,
your dealer, or NISSAN.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153);
go to http://www.safercar.gov; or
write to: Administrator, NHTSA, 400
Seventh Street, SW., Washington, D.C.
20590. You can also obtain other in-
formation about motor vehicle safety
from http://www.safercar.gov.
You may notify NISSAN by contact-
ing our Consumer Affairs Depart-
ment, toll-free, at 1-800-NISSAN-1.
For Canada
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you
should immediately inform Trans-
port Canada in addition to notifying
NISSAN.
If Transport Canada receives com-
plaints, it may open an investigation,
and if it finds that a safety defect
exists in a group of vehicles, it may
request that NISSAN conduct a recall
campaign. However, Transport
Canada cannot become involved in
individual problems between you,
your dealer, or NISSAN.
You may contact Transport Canada’s
Defect Investigations and Recalls Divi-
sion toll free at 1-800-333-0510. You
may also report safety defects online
at: https://wwwapps.tc.gc.ca/Saf-
Sec-Sur/7/PCDB-BDPP/fc-
cp.aspx?lang=eng (English speakers)
or https://wwwapps.tc.gc.ca/Saf-
Sec-Sur/7/PCDB-BDPP/fc-
cp.aspx?lang=fra (French speakers)
Additional information concerning
motor vehicle safety may be ob-
tained from Transport Canada’s
Road Safety Information Centre at
1-800-333-0371 or online at
www.tc.gc.ca/roadsafety (English
speakers) or
www.tc.gc.ca/securiteroutiere
(French speakers).
To notify NISSAN of any safety con-
cerns please contact our Consumer
Information Centre toll free at 1-800-
387-0122.
REPORTING SAFETY DEFECTS
10-20 Technical and consumer information
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