SenwesMobile – Users’ Manual v1.4 Page 15 of 15
FMG is not responsible for the data displayed.
This manual must be treated as reference. Menu appearances and layout will differ from
phone to phone. The layout in this manual was based on a Nokia 6610.
Application features and enhancements may change menus without any notice.
The latest manuals will always be available on the following websites-
http://www.flashmedia.co.za
http://www.senwes.co.za/senwesmobile/
following-
• Application unable to handle your request.
• Slow Mobile network traffic.
• Problem with application.
Remedy:
• Restart a session.
• Check the phone’s signal level.
When a session is started
Requesting.
The problem is normally caused by-
• Weak network coverage (signal).
Remedy:
• Restart a session.
• Check the phone’s signal level.
A weak signal can cause various problems. Before accessing
the system, ensure that you have a strong signal by
observing the signal level indicator of your phone. A lot of
uncertainty and unwanted problems can be avoided if you
implement this strategy.
following-
• Incorrect service number used.
Remedy:
• MTN *198*2*736937#
• Vodacom - *120*736937#