• Provision of products and services We may use
your personal data to fulfill your requests, process
your order or as otherwise may be necessary to
perform or enforce the contract between you and
Nokia, to ensure the functionality and security of
our products and services, to identify you and to
prevent and investigate fraud and other misuses.
• Development of products and services We may
use your personal data to develop our products
and/or services. However, for the most part we
only use aggregate and statistical information in
the development of our products and services. We
may also use your personal data to personalize our
offering and to provide you with service more
relevant to you, for example, to make
recommendations and to display customized
content and advertising in our websites. We may
combine personal data collected in connection
with your use of a particular Nokia product and/or
service with other personal data we may hold
about you, except where such personal data was
collected for a different purpose. We may create
aggregate and statistical information based on
your personal data.
• Communicating with you and marketing We
may use your personal data to communicate with
you, for example, to provide information relating
to our products and/or services you are using or to
contact you for customer satisfaction queries. We
may use your personal data for marketing or
research purposes, for example, to conduct market
research and we may, in accordance with
applicable law, contact you to inform you of new
products, services or promotions we may offer.
Also, some of our products and services may be
used to promote products and services of other
companies. However, Nokia does not disclose your
personal data to such companies or any other
company for marketing purposes without your
prior consent.
Sharing Your Personal Data
Generally, we do not sell, lease, rent or otherwise
disclose your personal data to third parties unless
otherwise stated below.
• Consent We may share your personal data if we
have your consent to do so. Some services may
include sharing your personal data with other
users of the service, for example services where
users publish their own content or Nokia user
communities.
• Nokia companies and authorized third
partiesWe may share your personal data with
other Nokia companies or authorized third parties
who process personal data for Nokia for the
purposes described in this Policy. Such parties are
not permitted to use your personal data for other
purposes, and we require them to act consistently
with this Policy and to use appropriate security
measures to protect your personal data.
• International transfers Our products and
services may be provided using resources and
servers located in various countries around the
world. Therefore your personal data may be
transferred across international borders outside
the country where you use our services, including
to countries outside the European Economic Area
(EEA) that do not have laws providing specific
protection for personal data or that have different
legal rules on data protection, for example, the
United States of America. In such cases we take
steps to ensure that there is a legal basis for such
a transfer and that adequate protection for your
personal data is provided as required by applicable
law, for example, by using standard agreements
approved by relevant authorities (where
necessary) and by requiring the use of other
appropriate technical and organizational
information security measures.
• Mandatory disclosures We may be obligated by
mandatory law to disclose your personal data to
certain authorities or other third parties, for
example, to law enforcement agencies in the
countries where we or third parties acting on our
behalf operate. We may also disclose and
otherwise process your personal data in
accordance with applicable law to defend Nokia’s
legitimate interests, for example, in civil or
criminal legal proceedings.
• Mergers and Acquisitions If we decide to sell,
buy, merge or otherwise reorganise our
businesses in certain countries, this may involve
us disclosing personal data to prospective or
actual purchasers and their advisers, or receiving
personal data from sellers and their advisers.
Collecting the Data of Minors
Nokia does not seek to collect any information from or
engage in any transactions with persons under the age
of 13. Our databases may nevertheless contain personal
data of children under 13 due to the fact that it is not
always possible to determine precisely the age of the
user. Insofar as we ask you to provide your age, we block
the service from any person who is under 13 years of age.
We will also make reasonable efforts to clear our
databases of personal data relating to under age users.
Nokia’s policy is to request that minors (the legal age of
majority and therefore the age of minors is determined
64 Product and safety information
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