In the Contacts app, open the contact, press more_vert, then set ringtone
How can I import contacts from mail or a SIM to the device?
Head to Contacts > more_vert > Settings > Import/Export
How do I change the volume for ringtones, media and
alarms?
Press a volume key on the side of your phone to see the volume status bar. Then,
tap keyboard_arrow_down, and adjust the desired volume slider.
How can I reset my smartphone's network settings?
Navigate to Settings > Network & Internet > more_vert > Reset. Performing this reset may help
if you're having connection issues.
The fingerprint sensor is not working properly on my Nokia
9 PureView. What should I do?
Once you have registered a fingerprint, you can use that finger to unlock your phone. To unlock
your phone, place your registered finger firmly on the sensor marked with this symbol
fingerprint located on the display . Allow a moment for fingerprint recognition and your phone
will unlock when the fingerprint scan is successful.
To keep your phone secure, the fingerprint scanner will only accept accurate fingerprint scans
when unlocking your phone. If your finger is too dry or oily, the fingerprint scanner may not be
able to read your fingerprint accurately. Please also bear in mind that the fingerprint sensor may
become unresponsive in cold temperatures. For optimal performance, we advise that you keep
the device above 0°C (32°F).
If you cannot access your phone using any of the secure unlock methods (fingerprint recognition,
face ID, pattern, swipe or PIN code), your phone will need to be serviced.
Why can’t I log in to my Nokia phones account?
If you’re having problems logging in to your Nokia phones account, please note that we have
made some changes to the login process. If you are registered with your email and password, you
will no longer need to enter your password.
Instead of using a password, you’ll be asked to confirm your email address and we’ll email you a
login link. This will simplify the login process while keeping it secure.
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