1. A notification will appear on the screen when the card has been inserted properly
2. On the notification, tap Set Up
3. Tap either Use as Portable Storage or Use as Internal Storage
4. Follow the on-screen instructions
If you are unsure whether to choose Portable or Internal Storage, please read below for more
information.
How do I move apps to an SD card?
If you set up your SD card as Internal Storage, you can move some apps to the card. This leaves
more space for apps that can't be moved to the card.
Please note: not all apps can be moved to an SD card.
1. Go to Settings > Device > Apps
2. Choose the app you want to move to your SD card
3. Tap Storage
4. Under Storage Used, tap Change.
5. Pick your SD card
How do I remove an SD card from my phone?
Before removing the SD card from the phone, it is highly recommended that you unmount the
SD card first. This is covered in the following steps. Removing the card without unmounting it
can result in data loss.
1. Go to Settings > Device > Storage
2. Press Eject to unmount the SD card
3. You can now remove the SD card from the phone
Please note that if any of your apps have used the SD card to store data, these apps may not work
correctly when the card has been unmounted.
Updating the system through OTA seems to fail. What
should I do?
The time it takes for the OTA update to complete depends on the size of the update. It is best to
run the update when you have good signal strength.
1. Run the update
2. The phone will restart and the screen will only display a window for some time
If there is no change on the screen for several minutes:
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