CONFIDENTIAL 4 (18)
Customer Care Europe & Africa NHM-7 Repairhints
SCCE Training Group Version 1.0 Approved
2002 Nokia Mobile Phones
Date 28.02.2002
© NMP 2002
Checked by:
SCCE Training Group
Approved by:
SCCE
Contents
PREFACE 2
General 2
Introduction 3
CHAPTER 1 PHONE DOES NOT SWITCH ON 5
CHAPTER 2 PHONE SWITCHES ITSELF OFF 7
CHAPTER 3 FLASH UPDATE NOT POSSIBLE 8
CHAPTER 4 SIMCARD FAULTS 9
CHAPTER 5 AUDIO FAULTS 10
CHAPTER 6 CHARGING FAULTS 11
CHAPTER 7 USER INTERFACE FAULTS 12
CHAPTER 8 NO SERVICE 13
CHAPTER 9 RX DOES NOT WORK 16
CHANGE HISTORY 18