Nokia C20 User Guide
Lock code
Lock code is also known as security code or password.
The lock code helps you protect your phone against unauthorised use. You can set your phone
to ask for the lock code that you define. Keep the code secret and in a safe place, separate
from your phone.
If you forget the code and your phone is locked, your phone will require service. Additional
charges may apply and all the personal data on your phone may be deleted. For more info,
contact the nearest authorised service facility for your phone, or your phone dealer.
IMEI code
The IMEI code is used to identify phones in the network. You may also need to give the number
to your authorised service facility or phone dealer. To view your IMEI code:
• dial *#06#
• check the original sales box
If the IMEI code is printed on your phone, you may find it, for example, on the SIM tray or under
the back cover, if your phone has a removable cover.
Locate or lock your phone
If you lose your phone, you may be able to find, lock or erase it remotely if you have signed
in to a Google Account. Find My Device is on by default for phones associated with a Google
Account.
To use Find My Device, your lost phone must be:
• Turned on
• Signed in to a Google Account
• Connected to mobile data or Wi-Fi
• Visible on Google Play
• Location turned on
• Find My Device turned on
When Find My Device connects with your phone, you see the phone’s location and the phone
gets a notification.
1. Open android.com/find on a computer, tablet or phone connected to the Internet and sign
in to your Google Account.
2. If you have more than one phone, click the lost phone at the top of the screen.
3. On the map, see about where the phone is. The location is approximate and may not be
accurate.
If your device can’t be found, Find My Device will show its last known location, if available. To
lock or erase your phone, follow the instructions on the website.
© 2023 HMD Global Oy. All rights reserved. 35
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