3FE-49441-ABAA-TCZZA
Issue 1
Nokia quality processes
Nokia’s ONT manufacturing, testing, and inspecting practices are in compliance with TL 9000
requirements. These requirements are documented in the Fixed Networks Quality Manual 3FQ-
30146-6000-QRZZA.
The quality practices adequately ensure that technical requirements and customer end-point
requirements are met. The customer or its representatives may be allowed to perform on-site
quality surveillance audits, as agreed upon during contract negotiations.
Documents
Documents are available using ALED or OLCS.
To download a ZIP file package of the customer documentation
1
Navigate to
http://customer.nokia.com/s/
and enter your user name and password. If you are a
new user and require access to this service, please contact your Nokia sales representative.
2
Select Products.
3
Type your product name in the Find and select a product field and click the search icon.
Select a product.
4
Click Downloads: ALED to go to the Electronic Delivery: Downloads page.
5
Select Documentation from the list.
6
Select a release from the list.
7
Follow the on-screen directions to download the file.
E
ND OF
STEPS
To access individual documents
Individual PDFs of customer documents are also accessible through the Nokia Support Portal
website.
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