Nokia HN24GE320C - Troubleshooting; No Power; No Picture; Video Appears with No Audio

13. Troubleshooting
No power
Check if the AC power cord of your TV is plugged in or not. lf there is still no power, please
disconnect the plug and reconnect to the socket after 60 seconds. Turn the power back on.
No picture
Check if the antenna cable at the back is connected properly. View other channels to see if the
problem still occurs.
Video appears with no audio
Try to increase the volume.
Check if the TV‘s sound is on mute or not.
Remote doesn’t work
Make sure the plastic bag which came with the remote control is removed. Try using the remote
in a shorter distance from the TV. Check if the placement of the batteries is correct or try using
new batteries with the remote control.
The TV will go into Standby mode if it receives no response within a few minutes.
Problems are unresolved
Unplug the power cable and wait for 30 seconds, then reconnect power cable to the socket. lf
the problems still exist, do not attempt to repair the TV by yourself. Kindly contact the service
centre.
14.Technicalspecications
HN24GE320C HN32GE320C FN32GE320 FN40GE320 FN43GE320
Operating Voltage 100-240 V, 100-240 V, 100-240 V, 100-240 V, 100-240 V,
DC Adapter 50-60 Hz 50-60 Hz 50-60 Hz 50-60 Hz 50-60 Hz
Specications (Output) 12 V/3A, 36W 12 V/4A, 48W
Audio (DTS HD) no no no no no
Audio Output Power 2 x 3 2 x 8 2 x 8 2 x 8 2 x 8
Power Consumption (W) 36 48 56 90 90
Networked Standby Power
Consumption (W)
< 0,5 < 0,5 < 0,5 < 0,5 < 0,5
Weight (Kg) 2.35 3.35 3.35 5.35 6
TV Dimensions LxWxH (with
stand) (mm)
543.8*179.2*363.6 719.2*179.2*466.8 719.2*179.2*466.8 891.8*212.8*555.3 954.5*212.8.301.7
TV Dimensions LxWxH
(without stand) (mm)
534.8*75.3*321.9 719.2*81.6*422.5 719.2*81.6*422.5 891.8*84.4*509 954.5*85.2*554.8
Display 24”/60 cm 32”/80 cm 32”/80 cm 32”/80 cm 40”/101 cm
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