separate folders for documents, downloads, music, pictures, ringtones, and
videos.
3. Drag and drop items from your phone to the computer, or from your computer
to the phone.
Make sure you put the files in the right folders on your phone, or you may not
be able to see them.
You can’t copy text messages or contacts to your computer, but you can sync
them with your Microsoft account.
Tip: If your computer's operating system is Windows 7, Windows 8, or later,
you can also use the Windows Phone app. Windows 8 and later operating
systems install the app automatically when you connect your phone to your
computer. With Windows 7, you can download it from
www.windowsphone.com.
For info on which app works with which computer, see the following table:
Windows
Phone
app
Windows
Phone
app for
desktop
Windows
Phone
app for
Mac
Lumia
Photo
Transfer
for Mac
app
(photos
and
videos
only)
Windows
Explorer
Windows 8
and later
x x x
Windows 8
RT
x x
Windows 7 x x
Windows
Vista/XP
x
Mac x x
Tip: The easiest way to access files on your phone is the Files app. You can
download it from www.windowsphone.com.
© 2015 Microsoft Mobile. All rights reserved.
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