Product and safety info
 Important: For important info on the safe use of your device and 
battery, read the Product and safety info booklet before you take 
your device into use.
You can only use your device on the GSM 850, 900, 1800, 1900; 
WCDMA 1, 2, 4, 5, 8; LTE 1, 2, 3, 4, 5, 7, 8, 12, 13,17, 20, 25, 26, 38, 
39, 40, 41, 66, 71; 5G NR: n25, n41, n66, n71 networks.
You need a subscription with a service provider.
 Important: 5G might not be supported by your network service 
provider or by the service provider you are using when traveling. To 
make sure your device works seamlessly when full 5G service is not 
available, it is recommended that you change the highest connection 
speed from 5G to 4G. To do this, on the home screen, tap Settings > 
Network & Internet > Mobile network > Advanced, and switch 
Preferred network type to 4G.
5G service plan and 5G network coverage required; available only in 
select areas. Not all devices, signals, or uses are compatible; check 
device specs. See www.t-mobile.com, www.metrobyt-mobile.com, or 
www.sprint.com for 5G coverage, access, & network management 
details.
For more info, contact your network service provider.
Your device has an internal, non-removable, rechargeable battery. 
Do not attempt to remove the battery or back cover, as you may 
damage the device. To replace the battery, take the device to the 
nearest authorised service facility.
Charge your device with the 1-CHUSQ302-097 charger. HMD Global 
may make additional battery or charger models available for this 
device. Charging time can vary depending on device capability. Some 
of the accessories mentioned in this user guide, such as charger, 
headset, or data cable, may be sold separately.
The surface of the device is nickel-free.
Parts of the device are magnetic. Metallic materials may be attracted 
to the device. Do not place credit cards or other magnetic stripe 
cards near the device for extended periods of time, since the cards 
may be damaged. 
 Note: Pre-installed system software and apps use a significant 
part of memory space.
Keep a safe distance when using the flash. Do not use the flash on 
people or animals at close range. Do not cover the flash while taking 
a photo.
APPROVED FIRMWARE VERSIONS
This device will only operate with firmware versions that have been 
approved for use by your wireless carrier and the device 
manufacturer. If unauthorized firmware is placed on the device it will 
not function.
INFORMATION ABOUT SAFEGUARDING DEVICES
We encourage customers to take appropriate measures to secure 
their devices and invite them to take advantage of the features 
available on this device to help secure it from theft and/or other 
unauthorized access and use. This device has a locking function (e.g., 
user-defined codes or patterns) that can serve as a first line of 
defense against unauthorized use or access to stored information. If 
a security feature that allows customers to track or locate misplaced 
devices is available, it is recommended to enable it. Lost or stolen 
devices should be immediately reported to your wireless carrier so 
that proper measures can be taken to protect accounts. For 
additional information, visit your wireless carrier's Privacy Policy.
 Certification information (SAR)
This mobile device meets guidelines for exposure to radio waves as 
set forth by the Federal Communications Commission (FCC). Refer to 
the following.
FCC RF Exposure Information
Your handset is a radio transmitter and receiver. It is designed and 
manufactured not to exceed the emission limits for exposure to radio 
frequency (RF) energy set by the Federal Communications 
Commission of the U.S. Government. The guidelines are based on 
standards that were developed by independent scientific 
organization through periodic and thorough evaluation of scientific 
studies. The standards include a substantial safety margin designed 
to assure the safety of all persons, regardless of age and health. The 
exposure standard for wireless handsets employs a unit of 
measurement known as the Specific Absorption Rate, or SAR. The 
SAR limit set by the FCC is 1.6 W/kg. The tests are performed in 
positions and locations (e.g. at the ear and worn on the body) as 
required by the FCC for each model. The highest SAR value for this 
handset model as reported to the FCC when tested for use at the ear 
is 1.43 W/kg, and when worn on the body in a holder or carry case, is 
1.06 W/kg.
Body-worn Operation; This device was tested for typical body-worn 
operations with the handset kept 1.5 cm from the body. To maintain 
compliance with FCC RF exposure requirements, use accessories that 
maintain a 1.5 cm separation distance between the user’s body and 
the handset. The use of belt clips, holsters and similar accessories 
should not contain metallic components in its assembly. The use of 
accessories that do not satisfy these requirements may not comply 
with FCC RF exposure requirements, and should be avoided. The FCC 
has granted an Equipment Authorization for this handset model with 
all reported SAR levels evaluated as in compliance with the FCC RF 
emission guidelines. SAR information on this handset model is on file 
with the FCC and can be found under the FCC ID Search section of 
www.fcc.gov/oet/ea/ after searching on FCC ID 2AJOTTA-1399.
Additional information on Specific Absorption Rates (SAR) can be 
found on the FCC website at www.fcc.gov/general/radio-frequency-
safety-0.
To send data or messages, a good connection to the network is 
needed. Sending may be delayed until such a connection is available. 
Follow the separation distance instructions until the sending is 
finished.
During general use, the SAR values are usually well below the values 
stated above. This is because, for purposes of system efficiency and 
to minimise interference on the network, the operating power of your 
mobile is automatically decreased when full power is not needed for 
the call. The lower the power output, the lower the SAR value.
Device models may have different versions and more than one value. 
Component and design changes may occur over time and some 
changes could affect SAR values.
For more info, go to www.sar-tick.com. Note that mobile devices 
may be transmitting even if you are not making a voice call.
Your mobile device is also designed to meet the United States 
Federal Communications Commission (FCC) guidelines. FCC ratings 
for your device and more information on SAR can be found at http:/
/transition.fcc.gov/oet/rfsafety/sar.html.
The World Health Organization (WHO) has stated that current 
scientific information does not indicate the need for any special 
precautions when using mobile devices. If you are interested in 
reducing your exposure, they recommend you limit your usage or use 
a hands-free kit to keep the device away from your head and body. 
For more information and explanations and discussions on RF 
exposure, go to the WHO website at www.who.int/peh-emf/en.
Copyrights and other notices
FCC notice:
This device complies with part 15 of the FCC rules. Operation is 
subject to the following two conditions: (1) This device may not cause 
harmful interference, and (2) this device must accept any 
interference received, including interference that may cause 
undesired operation. For more info, go to www.fcc.gov/engineering-
technology/electromagnetic-compatibility-division/radio-
frequency-safety/faq/rf-safety. Any changes or modifications not 
expressly approved by HMD Global could void the user’s authority to 
operate this equipment. Note: This equipment has been tested and 
found to comply with the limits for a Class B digital device, pursuant 
to part 15 of the FCC Rules. These limits are designed to provide 
reasonable protection against harmful interference in a residential 
installation. This equipment generates, uses and can radiate radio 
frequency energy and, if not installed and used in accordance with 
the instructions, may cause harmful interference to radio 
communications. However, there is no guarantee that interference 
will not occur in a particular installation. If this equipment does cause 
harmful interference to radio or television reception, which can be 
determined by turning the equipment off and on, the user is 
encouraged to try to correct the interference by one or more of the 
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from 
that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
HAC notice: 
Your phone is compliant with the FCC Hearing Aid Compatibility 
requirements. 
The FCC has adopted HAC rules for digital wireless phones. These 
rules require certain phones to be tested and rated under the 
American National Standard Institute (ANSI) C63.19-2011 hearing aid 
compatibility standards. The ANSI standard for hearing aid 
compatibility contains two types of ratings:
• M-Ratings: Rating for less radio frequency interference to enable 
acoustic coupling with hearing aids.
• T-Ratings: Rating for inductive coupling with hearing aids in 
telecoil mode.
Not all phones have been rated.  A phone is considered hearing aid 
compatible under FCC rules if it is rated M3 or M4 for acoustic 
coupling and T3 or T4 for inductive coupling. These ratings are given 
on a scale from one to four, where four is the most compatible. Your 
phone meets the M3/T3 level rating. 
However, hearing aid compatibility ratings don't guarantee that 
interference to your hearing aids won't happen. Results will vary, 
depending on the level of immunity of your hearing device and the 
degree of your hearing loss. If your hearing device happens to be 
vulnerable to interference, you may not be able to use a rated phone 
successfully. Trying out the phone with your hearing device is the 
best way to evaluate it for your personal needs.
This phone has been tested and rated for use with hearing aids for 
some of the wireless technologies that it uses. However, there may 
be some newer wireless technologies used in this phone that have 
not been tested yet for use with hearing aids. It is important to try the 
different features of this phone thoroughly and in different 
locations, using your hearing aid or cochlear implant, to determine if 
you hear any interfering noise. Consult your service provider or the 
manufacturer of this phone for information on hearing aid 
compatibility. If you have questions about return or exchange 
policies, consult your service provider or phone retailer.
Hearing devices may also be rated. Your hearing device manufacturer 
or hearing health professional may help you find this rating. For more 
information about FCC Hearing Aid Compatibility, please go to http:/
/www.fcc.gov/cgb/dro.
This device has an electronic label for certification information. To 
access it, select Settings > System > Certification.
© 2021 HMD Global. HMD Global Oy is the exclusive licensee of the 
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Nokia Corporation.
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used under license of Carl Zeiss Vision GmbH.
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