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Norcon Communications TTU-1 Series - User Manual

Norcon Communications TTU-1 Series
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®
Norcon TTU® -1 Series
Installation & Operating
Instructions
For Information:
Phone: (800) 421-6144
Email: transaction@crlaurence.com
www.crlaurence.com
Introduction …………………………………… ..1
Features …………………………………………… .1
How It Works …………………………………… 2
How To Install …………………………………... 3
How To Use The Talk-Thru Communicator ……… 5
Operation Hints ………………………………. 6
Specifications ………………………………………7
Accessories and Options ….…………………….. 8
TTU
® -1 Series ……………….………………. 9
Norcon TTU
®-7 . ….……………...………. . 11
Norcon TTU
®-3 Series .…………………...…….. .12
Troubleshooting …………………………...13
Warranty ………………………………… .14
TTU® -1 Series
2-Way Talk-Thru
Electronic Communication System
A voice communications system for High-Security and
Isolation Booth Situations
Todays security and isolation booths are often the best step
you can take to protect your employees. But do they protect or
help maintain your very important good will? Not if clerks and
customers have to shout and growl and rep
eat themselves to be
heard or understood.
Norcon’s Patented TTU® -1 Talk-Thru Communicator is
a 2-way, hands-free audio system that provides high-quality
personal communication between people separated by security or
isolation barriers. It is the most widely used system of its type in
the U.S., and the world.
FEATURES
Clear 2-way hands-free voice communication.
Quality electronic design and engineering.
Avoids shouting, repetition, and misunderstanding.
Simple, one-person installation.
Rugged, tamper-resistant materials. Anodized aluminum
Self-powered with fast rechargeable battery option.
Bullet-resistant option ( UL level 3).
Units available for ADA applications.
1
Headset jack equipped on all models. Headset can be ordered
separately.
Export models available
HOW IT WORKS …
The Norcon TTU® system permits hands-free, 2-way
communication between the booth attendant and the customer.
Unique circuitry facilitates ongoing, clear, 2-way conversation at all
times – as if the two parties were together in the same room.
The TTU
®-1 Talk-Thru Communicator now incorporates circuitry
to automatically attenuate the outside channel. If the gooseneck
microphone is not used for a period of 30 seconds, the outside
channel volume will be reduced approximately 70%. Normal
operation is restored as soon as the attendant speaks into the
gooseneck microphone. The automatic volume attenuation circuit
prevents outside noise from bothering the attendant.
The TTU
® -1 provides clear communication even in
environments with high ambient noise by shaping the sound for
maximum intelligibility. Its compression circuitry decreases loud,
annoying sounds.
2
HOW TO INSTALL …
Installation of the TTU® -1 is a very simple, one-person operation.
All that’s needed is a 3” to 4” cutout in the barrier. Four fasteners and
two rubber gaskets for mounting are supplied.
The front face and housing are easily mounted on opposite sides of
the barrier using the fasteners. The rubber gaskets prevent slippage and
protect the barrier surface. The electronic section is then inserted into
the housing and fastened in place.
Installation Instructions
1. Remove the four (4) 6-32 assembly screws.
2. Separate the housing and electronics assembly. Unplug
electronic assembly from the faceplate and housing.
3. Set the electronic assembly aside, carefully.
4. Remove the four (4) 8-32 mounting nuts from the
mounting rods.
5. Sep
arate the faceplate and housing.
6. Discard the shipping spacers located between the faceplate
and housing if there are any.
7. Ho
ld the faceplate over the partition opening. Carefully
center the faceplate and align the lettering horizontally.
Masking tape can be used to temporarily hold the faceplate
to the outside of the partition.
8. On the i
nside of the partition mount the housing over
the four (4) 8-32 mounting rods. Be certain to
position the housing so that the threaded hole is
positioned properly. If using tubing, orient the hole in
the direction which the tubing is to exit (left, right,
top, and bottom). If tubing is not being used, place the
plugged hole at the bottom.
3
9. Fo
r power connection, route the one pair cable (with
the connector on one end) FROM the inside unit TO
the location of the PS-1 power supply. Connect the
conductors to the power supply (RED to +, BLACK
to -). Plug the connector to its mate from the printed
circuit board.
10. Connect 4 –pin polarized connectors and reassemble units.
4
HOW TO USE THE TALK-THRU
COMMUNICATOR …
1. With power switch off, turn Talk and Listen controls
completely counter clockwise.
2. Turn on the unit by switching
the AUTO MUTE to it’s center
position. In this position, the unit is in the auto mute mode.
3. Adj
ust the TALK volume control until the attendant is
clearly heard by the person outside the window when the
attendant is speaking 2" to 4" from the gooseneck microphone
at a normal speaking level. The gree
n LED should go on when
the attendant starts talking and go off when the attendant stops
talking. If the green LED stays lit constantly, it indicates either
the TALK volume setting or the ambient noise is too high.
4. Adjust the LISTEN control until the person outside
the window is clearly heard wh
e
n s
peaking at a normal level.
TALK
INDICATING LED
MADE IN U.S.A.
5
OPERATION HINTS
1. Increasing the talk volume control allows the attendant to
speak further from the microphone as well as increasing the
talk channel volume. The optimum distance from the
microphone should be maintained at approximately 3” or
conversations not directed to customers may be heard outside
the booth. Watch the green LED above the TALK volume
control, it should be on ONLY when talking into the gooseneck
microphone.
2. Installing a headset into the Headset jack will allow
communications from the headset and disconnect the speaker
and the gooseneck microphone.
3. The unit will decrease the incoming volume level by
approximately 70% some 30 seconds after the attendant stops
speaking into the microphone. The purpose of this feature is to
decrease the amount of extraneous noise entering the booth.
Normal volume level is restored when the attendant speaks into
the microphone. The muting function can be defeated by
switching the AUTO MUTE switch to the OFF position.
6 TTU-1 P.1.
Be certain to position the
housing so that the
threaded hole can be
positioned properly. If
using tubing, orient the
hole in the direction
which tubing is to exit –
LEFT; RIGHT; TOP
or BOTTOM
Question and Answer IconNeed help?

Do you have a question about the Norcon Communications TTU-1 Series and is the answer not in the manual?

Summary

Introduction to Norcon TTU -1 Series

Features

Lists key product capabilities like hands-free communication, quality design, and durability.

How It Works

Explains the hands-free, 2-way communication and auto-mute functionality.

Installation Procedure

How To Install

Details the step-by-step process for mounting the TTU -1 unit in a barrier.

Operating the Talk-Thru Unit

How To Use

Guides on setting up and using the Talk and Listen controls and auto-mute mode.

Operation Hints

Provides tips for optimal microphone distance, headset usage, and muting function.

Technical Specifications and Options

Specifications

Covers mechanical dimensions, materials, weight, and electronic performance parameters.

Accessories and Options

Describes optional accessories like headsets and wireless systems for enhanced functionality.

Product Series and Variants

TTU -1 Series Models

Outlines the 11 available TTU -1 models with variations like bullet-resistance and microphone types.

TTU -7 Series

Details the TTU -7, designed for windows with pull-down gates or shades.

TTU -3 Series

Introduces the TTU -3 series for counter-top mounting in banks and cashier booths.

Troubleshooting and Service Policy

Troubleshooting

Provides solutions for common problems like no sound, howling, and battery issues.

Service Policy and Warranty

Outlines the warranty period, repair process, and contact information for service.

Overview

This document describes the Norcon TTU®-1 Series, a 2-way, hands-free electronic communication system designed for high-security and isolation booth situations. It aims to facilitate clear communication between people separated by security or isolation barriers, preventing the need for shouting and repetition. The system is widely used in the U.S. and globally.

Function Description:

The Norcon TTU®-1 is a talk-thru communicator that provides clear, hands-free voice communication. Its unique circuitry ensures ongoing, clear, 2-way conversation, making it feel as if the two parties are in the same room. The system incorporates an automatic volume attenuation circuit for the outside channel. If the gooseneck microphone is not used for 30 seconds, the outside channel volume is reduced by approximately 70% to prevent extraneous noise from bothering the attendant. Normal volume is restored as soon as the attendant speaks into the microphone. This muting function can be deactivated by switching the AUTO MUTE switch to the OFF position. The TTU®-1 also features compression circuitry that shapes sound for maximum intelligibility, decreasing loud and annoying sounds, making it effective even in high ambient noise environments.

Important Technical Specifications:

  • Mechanical:

    • Outside Faceplate: Solid aluminum, anodized finish, tamper-resistant.
    • Control Housing (Inside): Machined aluminum, anodized finish, tamper-resistant.
    • Size:
      • Outside faceplate: 5" Dia. x ½" D.
      • Inside control housing:
  • TTU®-1A / TTU®-1AJ: 5" Dia. x 2-1/2" D

  • TTU®-1D / TTU®-1AB: 5" Dia. x 3-1/2" D * Weight: Approximately 5 LB. * Mounting: Requires a partition hole of 3" to 4" Dia. (3-1/2" recommended). Barrier thickness should be specified when ordering, as Norcon adjusts mounting rod length accordingly. * Panel Controls: LISTEN volume, TALK volume, POWER On/Off, AUTO MUTE On/Off.

  • Electronic:

    • Audio Frequency Response: Selectively shaped for maximum voice intelligibility.
    • Audio Power: 2 watts per amplifier.
    • Distortion: Less than 2%.
    • Listen Mode: 20dB compression.
    • Microphone: Electret.
    • Power Supply: Input – 120V AC, 60 Hz. Output 15V DC, 200mA. (220V version available for export).

Usage Features:

  • Hands-Free Communication: Allows for natural conversation without holding a device.
  • Clear 2-Way Audio: High-quality electronic design ensures clear sound.
  • Automatic Muting: Reduces outside noise when the attendant is not speaking, enhancing comfort.
  • Volume Controls: Independent TALK and LISTEN volume controls allow attendants to adjust audio levels for optimal clarity.
  • Headset Jack: Equipped on all models, allowing for optional headset use (headset ordered separately). When a headset is plugged in, the speaker and gooseneck microphone are disconnected.
  • Green LED Indicator: Illuminates when the attendant is speaking into the gooseneck microphone. If it stays constantly lit, it indicates that the TALK volume setting or ambient noise is too high.
  • Rugged Construction: Made with tamper-resistant, anodized aluminum materials.
  • Self-Powered: Features a fast rechargeable battery option for certain models (e.g., TTU®-1D).
  • Bullet-Resistant Option: Available for UL level 3 protection on certain models.
  • ADA Applications: Units are available for compliance with Americans with Disabilities Act requirements.
  • Export Models: Available for international use.

Maintenance Features:

  • Simple Installation: Designed for one-person installation with a 3" to 4" cutout in the barrier. Four fasteners and two rubber gaskets are supplied.
  • Troubleshooting Guide: The manual includes a troubleshooting section for common issues like "No sound at all," "Howling (Feed back)," "Conversation cutting-off and breaking-up," and battery operation problems.
  • Power Supply Check: If the power supply is not warm after being plugged in for a while, it may be defective.
  • Battery Charging: For battery-operated units, new installations require 10-12 hours of initial charging. The unit can be used while charging. If the battery charger is not warm during charging, it may be defective.
  • Warranty: CRL warrants products to be free from defects in material and workmanship for one year from the date of shipment, provided the product has not been abused, misused, improperly maintained, repaired, or modified, and defects are not due to external factors like voltage surges, lightning, or natural disasters. Proper installation according to the Installation Guide is also required.
  • Repair Service: Both incoming and outgoing freight charges for repairs are at the customer's expense. Domestic repairs are returned via UPS Ground, and international repairs use normal shipping arrangements. Specific shipping instructions must be provided in writing.

Norcon Communications TTU-1 Series Specifications

General IconGeneral
BrandNorcon Communications
ModelTTU-1 Series
CategoryStereo System
LanguageEnglish