Oki C911 - Page 54

45530603TH Rev.2
4-9
Oki Data CONFIDENTIAL
4. TROUBLESHOOTING PROCEDURE
LCD Status Message
( represents a blank line.)
Online
indicator
Inspection
lamp
Details
Error
code
Receiving Data
Timeout
Press OK Button for
Restoration
Please see HELP for
details
Varies Blink This error appears when a stream
timeout occurs during data reception
through Port9100, LPR, FTP, IPP, WSD,
or Email.
NetworkTwain and WSD Scan are not
covered.
Error
(ONLINE)
519
Reset Tray
%TRAY%
Please see HELP for
details
Off Blink A print request has been issued to the
tray where Tray Lift Up Error occurred.
A lift up retry will be made when the tray
is removed and put back in.
Error 520: Tray 1
Error 521: Tray 2
Error 522: Tray 3
Error 523: Tray 4
Error 524: Tray 5
Error
520
521
522
523
524
Remove Excess
Paper and Reset
Tray
%TRAY%
Please see HELP for
details
Off Blink A print request has been issued to the
tray that has been detected to have
too much paper or its cassette setting
condition is imperfect.
Correct the paper loading condition and
reset the cassette to recover from the
error.
Error 530: Tray 1
Error 531: Tray 2
Error 532: Tray 3
Error 533: Tray 4
Error 534: Tray 5
Error
530
531
532
533
534
Image Drum Sensor
Error
Please check
%COLOR% image
drum and reset.
Please see HELP for
details
Off Blink Indicates detection of an abnormality by
the toner sensor.
This status message is available in the
Shipping Mode. If the same abnormality
is detected in the Factory Mode, this error
is displayed as Service call 163.
Error 5400: Yellow
Error 5401: Magenta
Error 5402: Cyan
Error 5403: Black
Error 5404: White
Error 5405: Clear
Error
5400
5401
5402
5403
5404
5405
LCD Status Message
( represents a blank line.)
Online
indicator
Inspection
lamp
Details
Error
code
Check Toner
Cartridge
%COLOR%
Please see HELP for
details
Off Blink Indicates that no toner is supplied
(addiiton of toner cannot be detected).
The possible cause of this error is that the
toner shutter didn't open at installation of
the toner cartridge or the image drum.
Error 5440: Yellow
Error 5441: Magenta
Error 5442: Cyan
Error 5443: Black
Error 5444: White
Error 5445: Clear
Error
5440
5441
5442
5443
5444
5445
Non Genuine Toner
%COLOR%
Please see HELP for
details
Off Blink Indicates detection of a toner cartridge
not suitable for this printer.
Replace it with a toner cartridge suitable
for this printer to recover from the error.
Error 5500: Yellow
Error 5501: Magenta
Error 5502: Cyan
Error 5503: Black
Error 5504: White
Error 5505: Clear
Opening & closing the cover makes the
engine check for detection, and if the
toner cartridge has not been replaced,
the status changes to Warning allowing
printing of another 20 pages.
Error
5500
5501
5502
5503
5504
5505
Incompatible Toner
%COLOR%
Please see HELP for
details
Off Blink Indicates detection of a toner cartridge
not suitable for this printer.
Replace it with a toner cartridge suitable
for this printer to recover from the error.
Error 5540: Yellow
Error 5541: Magenta
Error 5542: Cyan
Error 5543: Black
Error 5544: White
Error 5545: Clear
Error
5540
5541
5542
5543
5544
5545