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Ola S1 PRO - User Manual

Ola S1 PRO
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OLA S1 PR
OWNERS MANUAL
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Summary

Important Things to Keep in Mind

Safety Dos

Essential actions for safe operation, charging, and emergency response.

Safety Donts

Prohibited actions to avoid damage, warranty voiding, and safety hazards.

Get to Know Your Ola Scooter

Exterior Part Identification

Locates and identifies key external components of the scooter.

Front Controls and Display

Details brake levers, throttle, control pads, and the main dash.

Chassis and Body Components

Identifies parking stand, foot rest, seat, grab rail, saree guard, tail lights.

Storage and Charging Access Points

Locates floor mat, trunk space, and the charging flap.

Left Control Pad Functions

Headlamp Beam and Turn Signals

Controls for headlamp beams (low/high) and left/right turn signals.

Horn and Reverse Mode Activation

Buttons for operating the horn and engaging reverse mode.

Right Control Pad Functions

Riding Mode Selection and Power

Buttons to choose riding modes and power the scooter on/off.

Audio Volume and Playback Controls

Controls for adjusting audio volume and managing media playback.

Turn Signals and Horn Usage

Operating Turn Lights

Instructions for activating and deactivating turn signals.

Activating the Horn

Simple steps to sound the scooter's horn.

Headlamp Operation Details

Beam Control and Halo Lamp

Switching headlamp beams and turning the halo lamp on/off.

Scooter Locking and Unlocking

Unlocking with Passcode

Procedure to unlock the scooter using a 6-digit passcode.

Locking the Scooter

How to secure the scooter by pressing the power button.

Dash Interface Overview

Dash Display Widgets

Explanation of widgets like speedometer, distance, and clock.

Key Dash Information

Display of true range and access to trunk button.

Status Bar Indicators Explained

Range and Lighting Indicators

Meaning of indicators for True Range, high/low beam, and halo lamp.

Operational Status Icons

Understanding icons for turn lights and parking stand status.

Understanding Ola True Range

Range Metrics Comparison

Difference between certified and actual (true) range values.

Factors Affecting Scooter Range

How rider, load, roads, mode, and weather impact range.

Riding Your Ola Scooter

Initiating Ride State

Steps to move the scooter from parked to riding mode.

Starting the Ride

Engaging the motor and beginning the ride.

Returning to Parked State

Procedure to switch the scooter back to parked mode.

New Rider Guidance

Tips for adapting to silent motor and quick throttle response.

Ola Scooter Riding Modes

Normal Mode Usage

Best for city riding, balancing acceleration and range.

Sports Mode Performance

For faster riding on open roads, emphasizing speed.

Hyper Mode Capabilities

Maximum torque and acceleration (0-40 km/h in 3s).

Reverse Mode Functionality

Activating Reverse Mode

How to engage reverse by stopping and pressing the button.

Exiting Reverse Mode

Procedure to disengage reverse mode.

Reverse Mode Safety

Caution on speed and checking surroundings before reversing.

Braking System Details

Combined Braking System

How rear brake application engages both front and rear brakes.

Regenerative Braking Explained

Energy recovery during deceleration to recharge the battery.

Parking Stand Indicator System

Parking Stand Status Display

Dashboard notification for an open parking stand.

Accidental Stand Alert

Audio and visual alerts if the parking stand opens unexpectedly.

Ola Sense Intelligent System

Vehicle Management Function

System optimizes performance, range, and longevity.

Adaptive Mode Changes

Dynamic adjustments and notifications for mode transitions.

Flashes Mini-App Interface

Accessing Flashes

How to find and use mini-applications via Dash swipe.

Scooter Settings Menu

Navigating Settings

Accessing common settings through the Settings Flash.

Display and Passcode Management

Options for screen settings and changing the passcode.

About and General Settings

Accessing device info and other system configurations.

Changing Your Scooter Passcode

Enter Current Passcode

First step: entering your existing passcode.

Set New Passcode

Procedure to define a new security passcode.

Confirm New Passcode

Re-entering the new passcode to finalize the change.

Passcode Security Best Practices

Advice on creating strong, non-guessable passcodes.

System Software Updates

Downloading Software Updates

Process for obtaining new software versions.

Update Installation Guide

Steps for installing downloaded updates and progress monitoring.

Completing Software Installation

Finalizing the update process on the scooter.

Scooter Care and Cleaning

Regular Cleaning Procedures

Washing the scooter to protect paint from elements.

Safe Washing Techniques

Using appropriate cleaners, sponges, and water pressure.

Tyre Maintenance and Service

Tyre Pressure and Care

Importance of maintaining 33 PSI for optimal tyre performance.

Tyre Replacement Assistance

How to get assistance for tyre replacement.

Long-Term Parking Guidelines

Ideal Parking Conditions

Recommendations for a suitable parking environment.

Storage Protection Measures

Using covers and maintaining battery charge for storage.

Troubleshooting Common Issues

Unlocking and Passcode Problems

Resolving issues with incorrect passcode entries or forgotten codes.

Power and Charging Issues

Troubleshooting for scooters not turning on or charging.

Dash and Controls Troubleshooting

Rebooting Unresponsive Controls

Steps to reboot the scooter for unresponsive dash or buttons.

System Update Troubleshooting

Resolving Download Failures

Ensuring internet connection for successful downloads.

Resolving Installation Failures

Checking battery charge and re-attempting updates.

Included Tool Kit

Tool Kit Contents

List of tools provided for basic adjustments and maintenance.

Vehicle Identification Numbers

Frame and Motor Serial Numbers

Locating and understanding the VIN and motor identification numbers.

Scooter Specifications - Dimensions

Physical Dimensions and Weight

Details on LxWxH, wheelbase, seat height, clearance, and kerb weight.

Trunk Capacity

Volume specification for the scooter's trunk space.

Scooter Specifications - Chassis

Frame, Suspension, and Wheels

Information on frame type, suspension, wheels, and tyre specs.

Braking System Specifications

Details on front and rear brake types and sizes.

Scooter Specifications - Motor

Motor Power, Torque, and Type

Specifications for motor power, torque, type, and transmission.

Performance Acceleration and Speed

Metrics for acceleration (0-40, 0-60) and top speeds.

Scooter Specifications - Electrical

Lighting, Speaker, and Dash Specs

Details on headlamp, speakers, dash display, and hardware.

Scooter Specifications - Battery

Battery Power and Charging Time

Information on battery capacity and standard charging duration.

Roadside Assistance Services

Breakdown and Repair Transport

Coverage for transporting the scooter to service centers.

Flat Tyre and Charging Assistance

Services for flat tyres and running out of charge.

Service and Maintenance Procedures

On-Site Service Convenience

How service champions provide maintenance at your location.

Warranty Service Coverage

Repair and maintenance services covered under warranty terms.

Ola Warranty Policy Details

Battery Warranty Coverage

Duration and terms for the battery warranty.

Scooter Component Warranty

Warranty period and conditions for scooter parts.

Warranty Exclusions List

Items and conditions not covered by the warranty.

Additional Warranty Exclusions

Further exclusions like modifications, misuse, and wear.

Warranty Claims and Decisions

Process for warranty obligations and company's final decision.

Manual Declaration and Legal

Information Accuracy Disclaimer

Manual subject to change due to product updates.

Content Reproduction Rights

Requirement for permission to quote or copy manual content.

Legal Jurisdiction

Bengaluru courts handle warranty claim disputes.

Owners Responsibilities

Proper Scooter Care and Use

Adhering to manual for maintenance and usage conditions.

Maintenance Record Keeping

Importance of retaining service records for customer reference.

Warranty Maintenance Compliance

Servicing at authorized centers to maintain warranty validity.

Contacting Ola Support

Customer Support Phone Number

Primary contact number for inquiries and assistance.

Customer Support Email Address

Email contact for questions and support.

Ola Electric Company Address

Registered address of Ola Electric Technologies Private Limited.

Ola S1 PRO Specifications

General IconGeneral
Battery Capacity3.97 kWh
Motor Power8.5 kW (peak)
Weight125 kg
Front BrakeDisc
Rear BrakeDisc
Tyre TypeTubeless
Seat Height780 mm
Ground Clearance165 mm
Wheelbase1359 mm
Braking SystemCombined Braking System (CBS)
Range181 km
FeaturesBluetooth connectivity
Tyre Size110/70 R12
SuspensionFront: Single Fork, Rear: Monoshock
ColorsBlack, White, Blue, Red
Charging Time6.5 hours (0-100%)