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ERROR MESSAGES AND DETAILS ABOUT YOUR SYSTEM
No result in memory, such as the rst
time use of the meter.
or,
Your meter was unable to recall this
result.
You can still perform a blood glucose
test and get an accurate test result.
Contact the OneTouch® Customer Care
Line at 1 800 663-5521 to report this
occurrence if this is not your rst time
use of the meter.
Error message indicates there is a
problem with the meter.
Do Not use the meter.
Contact the OneTouch® Customer Care
Line at 1 800 663-5521.
Error message could be caused either
by a used test strip or a problem with
the meter.
Repeat the test with a new test strip;
see Section 3, Testing your blood
glucose. If this message continues
to appear, contact the OneTouch®
Customer Care Line at 1 800 663-5521.
Error message indicates that the blood
or control solution sample was applied
before the meter was ready.
Repeat the test with a new test strip.
Apply a blood or control solution
sample only after the ashing blood
drop icon
R
appears on the display.
If this message continues to appear,
contact the OneTouch® Customer Care
Line at 1 800 663-5521.
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