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OneTouch UltraMini - Troubleshooting Error Codes

OneTouch UltraMini
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25
ERROR MESSAGES AND DETAILS ABOUT YOUR SYSTEM
No result in memory, such as the rst time
use of the meter.
or,
Your meter was unable to recall this result.
You can still perform a blood glucose test
and get an accurate test result. Contact
LifeScan Customer Service at 1 800 227-
8862 (available 24 hours a day, seven days a
week) to report this occurrence if this is not
your rst time use of the meter.
Error message indicates there is a problem
with the meter.
Do Not use the meter. Contact LifeScan
Customer Service at 1 800 227-8862
(available 24 hours a day, seven days a
week).
Error message could be caused either by a
used test strip or a problem with the meter.
Repeat the test with a new test strip; see
Section 3, Testing your blood glucose. If
this message continues to appear, contact
LifeScan Customer Service at 1 800 227-
8862 (available 24 hours a day, seven days
a week).
Error message indicates that the blood or
control solution sample was applied before
the meter was ready.
Repeat the test with a new test strip. Apply
a blood or control solution sample only after
the ashing blood drop icon
R
appears on
the display. If this message continues to
appear, contact LifeScan Customer Service
at 1 800 227-8862 (available 24 hours a
day, seven days a week).
Message What it means What to do

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