149
11
Troubleshooting
What it means
One of the following may apply:
• Not enough blood or control
solution was applied or more
was added after the meter began
to count down.
• The test strip may have been
damaged or moved during
testing.
• The sample was improperly applied.
• There may be a problem with the meter.
What to do
Repeat the test with a new test strip; see page40 or
page68. If the error message appears again, contact
Customer Care. Contact information for Customer Care is
listed at the end of this Owner's Booklet.
Strip fill problem.
Retest with a
new strip.
Error 4
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