can be read together with the vehicle
identification number and used where
necessary. Staff working for the service
network (e.g. garages, manufacturers) or
third parties (e.g. breakdown services)
can read the data from the vehicle.
The same applies to warranty work and
quality assurance measures.
Data is generally read via the OBD
(On-Board Diagnostics) port prescribed
by law in the vehicle. The operating
data read documents the technical
condition of the vehicle or individual
components and assists with fault
diagnosis, compliance with warranty
obligations and quality improvement.
This data, in particular information on
component stress, technical events,
operator errors and other faults, is
transmitted to the manufacturer where
appropriate, together with the vehicle
identification number. The manufacturer
is also subject to product liability.
The manufacturer potentially also uses
operating data from vehicles for product
recalls. This data can also be used to
check customer warranty and guarantee
claims.
Fault memories in the vehicle can
be reset by a service company when
carrying out servicing or repairs or at
your request.
Comfort and infotainment
functions
Comfort settings and custom settings can
be stored in the vehicle and changed or
reset at any time.
Depending on the equipment level in
question, these include
● seat and steering wheel position
settings
●
chassis and air conditioning settings
● custom settings such as interior lighting
You can input your own data in the
infotainment functions for your vehicle as
part of the selected features.
Depending on the equipment level in
question, these include
● multimedia data such as music, videos
or photos for playback in an integrated
multimedia system
●
address book data for use with an
integrated hands-free system or an
integrated navigation system
●
input destinations
●
data on the use of online services
This data for comfort and infotainment
functions can be stored locally in the
vehicle or be kept on a device that you
have connected to the vehicle (e.g. a
smartphone, USB stick or MP3 player).
Data that you have input yourself can be
deleted at any time.
This data can only be transmitted
out of the vehicle at your request,
particularly when using online services in
accordance with the settings selected by
you.
Smartphone integration, e.g.
Android Auto or Apple CarPlay
If your vehicle is equipped accordingly,
you can connect your smartphone or
another mobile device to the vehicle so
that you can control it via the controls
integrated in the vehicle. The smartphone
image and sound can be output via
the multimedia system in this case. At
the same time, specific information is
transmitted to your smartphone.
Depending on the type of integration, this
includes data such as position data, day /
night mode and other general vehicle
information. For more information, please
see the operating instructions for the
vehicle / infotainment system.
Integration allows selected smartphone
apps to be used, such as navigation or
music playback. No further integration
is possible between smartphone and
Customer information 183
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