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Open Go User Manual

Open Go
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OPEN GO MANUAL
VERSION 1.1
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Open Go Specifications

General IconGeneral
Device TypePayment Terminal
ConnectivityWi-Fi
DisplayTouchscreen LCD
Supported CardsEMV, NFC, Magnetic Stripe
SecurityPCI PTS 5.x

Summary

OPEN GO Payment Terminal

Power up the Payment Terminal

Instructions on how to start the payment terminal by pressing the POWER button until the screen lights up.

Change Paper Roll

Procedure to replace the paper roll in the payment terminal by opening the hatch and inserting new paper.

Battery Info

Details about the integrated battery model and warranty implications of removal.

Online/Offline Functionality

Function TablePay Pro

Header Layout

Description of icons and their meaning displayed in the header of the payment terminal interface.

Cashier Information

Displays the name of the Cashier currently logged into the system.

Tabs

Shows active functionalities like open and available tables, selectable by pressing the label.

Title

Indicates the title of the current function being performed on the terminal.

Online Indicator

Shows connection status: green for online, red for offline, affecting functionality.

Cashier Logout

Button to log out the currently logged-in Cashier from the system.

Battery Status

Indicates the remaining battery level of the payment terminal in percentage.

WiFi Status

Displays the status and signal strength of the WiFi connection for the terminal.

Cashier Login

Process for users to log in using their Cashier Code to start using OPEN Go.

Cashier Logout

Procedure to switch between Cashiers by logging out and logging in with a new code.

Open Table

Functionality to open tables with active orders for payment or guest bill printing.

By the List

Lists all available tables in two tabs: Open Tables and Available Tables.

By Number

Allows opening a table by entering its number via the keypad.

Table Cart

Displays articles in an opened table, allowing bill printing and payment.

Close Table

Closes and saves the current table, unlocking it for other operations.

Select Articles

Allows selecting individual articles or all articles for payment.

Print Guest Bill

Prints the guest bill and saves/closes the table, but is not a valid payment receipt.

Payment

Initiates the payment process for selected articles or the entire table.

Sum of the Cart

Shows the remaining sum to be paid and the amount already paid on the cart.

Article List

Lists all unpaid articles on the opened table, allowing selection.

Grouped Articles

Details how multiple identical articles are grouped and can be selected.

Delete Articles

Allows removal of selected articles from the cart or the last added article.

Logout

Logs out the Cashier, saving and closing the currently open table.

Table Number in Title

Indicates the number of the opened table in the interface title.

Payment Methods

Pay All Articles

Process to pay for all articles and close the table using a selected payment method.

Pay Specific Articles

Enables payment for only selected articles by ticking them and pressing the Payment button.

Pay by Amount

Allows payment by entering a specific amount before selecting the payment method.

Setup Payment Terminal

System Menu

Accessing the System Menu via the TAB button on the keypad for terminal settings.

WiFi Connectivity

Steps to connect the terminal to available WiFi networks, including password entry.

License Management

Entering license information during the first startup or as needed.

Cash Register Configuration

Support and RMA

Contact Information

Finding contact details for country-specific support at openpos.tech/support.

RMA

Instructions to contact support for repair if the payment terminal is not working.