- I can't synchronize the clock data
1) Check that the GPS and Bluetooth of the smartphone are turned
on.
2) Make sure that the smartwatch and the smartphone are not too far
apart. The connection must be made within 10 meters.
3) Check if the smartphone is in airplane mode. In airplane mode, the
smartwatch cannot be connected.
4) Make sure the smartwatch is connected to the smartphone via the
app.
- I can't get notifications
1) Make sure that the notification permissions on the app are active.
2) Make sure that the smartwatch and the smartphone are not too far
apart. The connection must be made within 10 meters.
- The alarm/schedule reminder does not work
Make sure the settings have been "saved" after they have been
changed in the app.
- The heart rate value is not accurate or cannot be detected
Make sure the heart rate sensor is clean and wear the device
securely. Do not move during the survey, sit down and maintain a
correct position in order to have a more accurate heart rate value.
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