user, with the exception of modications which have been approved by Optima. d) Under
no circumstance will resultant problems from unattended malfunctioning of the bicycle be
compensated by Optima. e) In case of increased damage as a result of using a damaged
bicycle or end user negligence, which is deemed sufciently serious by Optima or Optima’s
representative, Optima will be released of any obligations.
6) a) The warranty begins on the day of transfer of ownership of the bicycle to the end user.
b) A completely lled in warranty card must be sent to Optima within one week of purchase of
the bicycle. If this is not done, parts of the warranty may be annulled. c) This warranty will not
be recognized and deemed invalid or if it can be proven that any fraud has been committed in
the form of any modications to any part of this warranty.
8) a) It is of great importance to follow the maintenance recommendations as described in the
user manual. b) Damage as a result of not following regular maintenance guidelines as described
in the manual shall not be covered by this warranty. c) Keeping of records of maintenance at
your dealer is of upmost importance. Make sure the dealer records work done in the service
record boxes in pages 44 to 47.
9) a) In case of unforeseen complications in reparations to the bicycle, the cost quote shall be
revised. b) Any concerns as to inconvenience or the costs of any reparation must immediately
be voiced to Optima or Optima’s representative, and must be resolved before repairs can
continue. c) If the end user does not communicate dissatisfaction in good time, Optima will
repair the bicycle to the satisfaction of its requirements. d) Optima will not be held responsible
for costs or events that transpire as a result of repairs or reparation duration. e) When necessary,
Optima or a representative will contact the end user to negotiate.
10) If sufcient reparations such that make the bicycle roadworthy again in accordance with
Optima’s specication for correct function, as deemed by Optima or Optima’s representative,
cannot be carried out in situ, the extra transport costs shall be billed to the end user. Article 3
applies to this transport.
11) This guarantee is only valid for the original owner of the bicycle, whose name is clearly
visible on both the product registration form and top of this warranty, whose name is in the
customer records of Optima. If the original papers cannot be produced and/ or there is cause
for suspicion, all costs for parts and work hours in reparation will be billed to the end user.
12) a) Complaints regarding the behavior or decisions of Optima or Optima’s representative
must be submitted by letter. The complaint and circumstance must be fully described in the
letter of dispute. b) Within one week of receiving your complaint Optima will contact you to
conrm the reception of your complaint.
13) A bicycle may not be covered by warranty if it can be shown that it has been used
in a manner other than intended by Optima. Refer to the table in the section ‘Bicycle use
categories’ an overview of the permitted uses of each bike model.
44
45
Service at delivery
Your delarer will have assembeled you bicycle out of the box, assuring that all bicycle
systems work correctly. The bicycle will be adjusted to t you properly and you will be
given instruction in the use of all the bicycles systems.
Dealers Stamp:
Comments and exchanged parts:
Service 2
This service is to be carried out no longer than 3 months or 500 km (300 mi) from the
time of purchase, to ensure all parts are working properly and make adjustmets adjust
for setting in of cables and spokes. This is an important service, not to be missed.
Dealers Stamp:
Comments and exchanged parts: