Factory Service
RETURN POLICY
The Optoelectronics Service Department will provide rapid turnaround of your repair. No return
authorization is required. Enclose complete information as follows:
1. Copy of sales receipt if under warranty.
2. Detailed description of problem(s).
3. Complete return address and phone number (UPS street address for USA).
4. Proper packaging (insurance recommended). Note: Carriers will not pay for
damage if items are improperly packaged.
5. Proper remittance including return shipping, if applicable (Visa/MasterCard
number with expiration date, Money order, Company PO, etc.). Note:
Personal checks are held for a minimum of two weeks before shipment.
Address all items to: Optoelectronics, Inc.
Service Department
160 West Camino Real #233
Boca Raton, FL 33432
If in question, contact the factory for assistance. Service Department: (954) 642-8997. Monday -
Friday 8:30 AM to 5:00 PM Eastern Time.
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