What to do if Orbis Viaris Uni Battery Charger is connected to the vehicle, the status bar is fixed red and does not charge?
If the status bar is fixed red and the charger isn't working, there's an error. To resolve this, turn off the charger from the protections and then switch it back on.
Why does Orbis Viaris Uni take a long time to load my vehicle with a three-phase charger?
If you have purchased a single-phase vehicle, you will only be using approximately 1/3 of the contracted power.
What to do if after manual deactivation or with RFID card the Orbis Battery Charger load does not stop and the intake is blocked?
To resolve the issue of the load not stopping and the intake being blocked, unlock the hose using the control of the car.
What to do if after the loading process, the Orbis Viaris Uni remains connected to the vehicle with the locked pin, fixed green status bar?
To unlock the hose, use the control of the car.
What to do if Orbis Viaris Uni Battery Charger is connected to the vehicle, the status bar is in blinking green and does not charge?
If the status bar is blinking green, it means the charger is not authorized to load. To solve this, pass the authorized RFID card.
What to do if Orbis Viaris Uni Battery Charger is connected to the vehicle, the status bar is green fixed and does not charge?
If the status bar is green but the charger isn't charging, there is no communication between the vehicle and the charger. Check the hose and ensure it is correctly inserted into the vehicle and charger.
What to do if Orbis Battery Charger shows exceeding maximum power?
If the modulator hasn't worked, check the configuration according to the power contracted.
What to do if Orbis Viaris Uni Battery Charger is connected to the vehicle, the status bar is in blinking green and when the RFID card passes the charger make 5 “bips” and the status bar flashes in red and returns to fixed green?
If the RFID card is not authorized, check the list of authorized cards.
What to do if Orbis Viaris Uni is connected to the vehicle, the status bar is fixed blank and does not load?
If the status bar is fixed blank and the charger does not load, wait till the reserved state ends.
What to do if the Orbis Viaris Uni Battery Charger is powered and no plug connected and with the light indicators off?
Check the power according to the connection scheme and that the protections are activated. Wait approximately the 10 seconds the charger requires to boot.
General| Quantity per pack | 1 pc(s) |
|---|---|
| Product color | Black, Blue |
| International Protection (IP) code | IP54 |
| AC input voltage | 230 V |
| AC input frequency | 50 Hz |
| Operating temperature (T-T) | -30 - 50 °C |
Crucial safety instructions for installation and operation.
Guidelines for mounting the charger correctly.
Step-by-step instructions for wall installation.
How to connect the charger to the electrical supply.
Connecting the TMC100 for power modulation.
Setting up charger power based on contracted rate.
Using external signals to activate the charger.
Connecting an air extraction system.
Connecting the front panel flat cable.
Final steps to secure the charger casing.
Visual indicators on the charger's front panel.
Status indications for the charging cable connection.
Explanation of Wi-Fi and modulator status indicators.
Charger available, no vehicle connected.
Vehicle connected, ready but without permission.
No vehicle connected, charging permission enabled.
Charger connected, ready to charge.
Vehicle connected and actively charging.
Vehicle connected, finished charging.
Charger reservation made via management platform.
Charger firmware update in progress.
Indicates a charger malfunction has occurred.
Steps to initiate the charging process.
Procedures for ending the charging session.
Connecting to the charger's Wi-Fi for web control.
Setting contracted power via the mobile app.
Monitoring charging status and energy usage via app.
Viewing historical energy consumption data in the app.
Navigating the app to the RFID card settings.
Setting up touch vs. RFID activation in the app.
Process of adding new RFID cards to the charger.
Finalizing the RFID card registration.
Guidelines for cleaning and inspecting the charger.
Specifications like power, modes, protection, temperature.
Physical size specifications of the charger.
Optional feature for load modes 1 and 2.
Certified secondary counter for energy metering.
Optional feature for network connectivity.
Troubleshooting when the charger is powered but indicators are off.
Resolving issues when the status is green but charging fails.
Solutions for RFID card authorization failures.
Addressing problems indicated by blue or red status lights.
Troubleshooting Wi-Fi connection failures.
Solutions for exceeding power limits or modulator faults.
Addressing slow charging with three-phase connections.
Essential requirements met by relevant EU directives.
Adherence to specific technical rules and standards.
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