Oster PRIMALATTE II TOUCH - Page 41

English-20
PROBLEMS, CAUSES AND
SOLUTIONS
PROBLEM CAUSES SOLUTIONS
Coffee does not come
out.
• No water in reservoir.
• Coffee grind is too ne.
• Too much coffee in the lter.
• Appliance was not turned on or
plugged in.
• Coffee has been tamped/
compressed too much.
• The plastic red tag in water tank is
not removed.
• Add water.
• Grind medium ground coffee.
• Fill lter with less coffee.
• Plug unit into electrical outlet and
turn it on.
• Rell lter basket with coffee and
TAMP GENTLY.
• Remove the plastic red tag from
the water tank before brewing.
Coffee comes out
around the edge of the
porta-lter.
• Porta-lter not rotated to full lock
position.
• Coffee grounds around the lter
basket rim.
• Too much coffee in the lter.
• Rotate lter holder to full
lock position.
• Wipe off rim.
• Fill with less coffee.
Milk is not foamy
after frothing or it is
not coming out of the
frothing tube.
• Check the froth control position.
• Ran out of steam.
• Milk is not cold enough.
• Frothing tube is blocked.
• Ensure there is enough water in the
water reservoir.
• Chill milk prior to making
cappuccino or latte.
• Follow the instructions to clean the
milk reservoir & frothing tube.
Coffee comes out too
quickly.
• Ground coffee is too coarse.
• Not enough coffee in lter.
• Use a ner grind.
• Fill lter with more coffee.
Coffee is too weak. • Using single lter for double shot of
espresso.
• Ground coffee is too coarse.
• Use double lter for double shot of
espresso.
• Use a ner grind.
The control panel lights
are ashing.
• Water reservoir is out of water.
• Brewing function button was
pressed prior to the progress
bar fully illuminating to show the
machine is ready.
• Add water to reservoir.
• Wait until the progress bar is fully
illuminated, and a solid light, to
indicate the machine is ready.
Cleaning light remains
on.
• Your machine is letting you know it
is ready for a cleaning cycle to be
performed.
• Perform cleaning cycle (see page
20).
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