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Overland Tandberg LTO Series User Manual

Overland Tandberg LTO Series
84 pages
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LTO Tape Drive User’s Guide
April 2020
10400934-001

Table of Contents

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Overland Tandberg LTO Series Specifications

General IconGeneral
BrandOverland Tandberg
ModelLTO Series
CategoryStorage
LanguageEnglish

Summary

Preface

Audience and Purpose

Defines the intended audience and scope of the guide, covering installation, operation, and maintenance.

General Warnings

Provides critical safety precautions to prevent system damage and personal injury during operation.

Product Warranty Cautions

Outlines warranty voidance due to unauthorized repairs or modifications and service limitations.

Conventions

Explains alert symbols and typographical conventions used throughout the document for clarity.

Regulatory Information

Details disposal of waste equipment, CE mark, CCL mark, and FCC compliance statements.

Product Documentation

Guides users on accessing additional product documentation and literature online.

Firmware Updates and Technical Support

Directs users to resources for obtaining the latest firmware and technical support.

Contact Us

Provides contact information for obtaining additional technical support and assistance.

Product Overview

Drive Features

Details the specifications and capabilities of the LTO tape drives, including capacity and transfer rates.

Drive Panel Components

Describes the front and rear panel components, indicators, and connectors of the tape drive.

Drive Performance

Presents performance characteristics like data rates, load-to-ready time, and rewind time for different LTO models.

Cartridge Capacities and Compatibility

Lists capacities for different LTO generations and compatibility between cartridges and drives.

Speed Matching

Explains the drive's speed matching technique for optimizing system performance.

Channel Calibration and Encryption

Details drive features for optimizing read/write channels and data encryption capabilities.

Inhibiting Firmware Down-Leveling

Explains the capability to prevent loading older drive microcode versions.

Interface Connections

Explains the SAS and Fibre Channel interfaces used for connecting the tape drive.

Supported Device Drivers

Guides on obtaining and installing necessary device drivers for the tape drive.

Ethernet Port Usage

Clarifies that the Ethernet port is solely for servicing the drive, not data transmission.

Drive Specifications

Lists physical, power, and environmental specifications for the LTO tape drive.

Installation and Setup Procedures

Provides instructions for setting up and installing the LTO tape drive.

Registering Your Product

Details the essential steps for activating the product warranty online.

Installing External Tape Drive

Guides on optimal placement and physical connection of the external tape drive.

Installing Internal Tape Drive

Outlines the procedure for physically installing the internal LTO tape drive into a server.

Verifying Firmware and Drivers

Instructs on checking and updating firmware and device drivers for optimal performance.

Tape Drive Operation

Operating Modes

Explains the different operational modes of the tape drive, including normal and maintenance modes.

Operator Panel and Status Lights

Describes the front panel layout, indicators, and their meanings during operation.

Eject Button Functions

Explains how to use the Eject button for cartridge operations and mode selection.

Power Button Operation

Describes the function of the power button for turning the external tape drive on and off.

Single-Character Display (SCD)

Explains the SCD's role in displaying status, errors, and maintenance functions.

Front Panel Operations and Maintenance Mode

Details front panel operations, entering/exiting maintenance mode, and executing functions.

Cartridge Loading and Unloading

Provides step-by-step instructions for inserting and removing tape cartridges.

Cleaning Cartridge Usage

Guides on when and how to use a cleaning cartridge to maintain drive performance.

Diagnostic and Maintenance Overview

Outlines the available diagnostic and maintenance functions executable in Maintenance mode.

Tape Media

Cartridge Overview and Generations

Introduces LTO tape cartridges, their types, generations, and physical characteristics.

Cartridge Compatibility

Explains the compatibility matrix between different LTO cartridge generations and tape drives.

Cleaning Cartridge Procedures

Describes the use of a cleaning cartridge for drive head maintenance.

Barcode Label Guidelines

Provides recommendations for applying barcode labels for identification purposes.

Cartridge Write-Protect Switch

Explains the function and usage of the write-protect switch on tape cartridges.

Handling and Shipping Cartridges

Offers essential guidelines for proper handling, training, packaging, and environmental conditions for cartridges.

Inspecting Cartridges for Damage

Guides on how to inspect tape cartridges for physical damage before use.

Disposing of Tape Cartridges

Provides information on the proper disposal methods for LTO tape cartridges according to regulations.

Maintenance

Power-On Self Test (POST)

Describes the automatic self-tests the drive performs upon power application.

Maintenance Mode Diagnostics

Summarizes the diagnostic functions available within the drive's Maintenance mode.

Entering and Exiting Maintenance Mode

Details the procedures for accessing and leaving the drive's Maintenance mode.

Specific Maintenance Functions

Lists and briefly describes various diagnostic and maintenance functions accessible via Function Codes.

Send and Isolation Diagnostics

Explains how to initiate diagnostics remotely and describes automatic hardware tests.

Reliability, Availability, Serviceability (RAS)

Outlines RAS objectives and how they help in isolating tape drive problems.

Error Detection and Handling

Covers methods of error detection, microcode error handling, and the fencing mechanism.

Error Codes Table

Provides a detailed table mapping error codes to their causes and recommended actions.

Error Isolation and Reporting

Explains how errors are isolated and reported via operator panel and sense data.

Error Recording and Logs

Describes how errors are recorded and the types of logs maintained for analysis.

SARS System

Explains the Statistical Analysis and Reporting System (SARS) for isolating media and hardware failures.

Troubleshooting

Troubleshooting Flowchart

A visual guide to diagnose and resolve common tape drive issues based on symptoms.

Troubleshooting Procedures

Detailed step-by-step procedures for diagnosing and resolving specific problems.

Procedure 1: Firmware and Dump Capture

Steps to determine firmware level and capture drive memory dumps for analysis.

Procedure 2: Inspecting Cartridge for Damage

Instructions for checking tape cartridges for physical damage that may cause loading issues.

Procedure 3: Checking Host Connections

Guides on verifying SAS/FC connections, cables, and server adapter setup.

Procedure 4: Verifying Host Interface Communications

Recommends tests to thoroughly verify host-to-device communication over the interface bus.

Resolving Server-Reported Problems

Provides methods for fixing SAS and Fibre Channel communication issues reported by the server.

Resolving Media-Related Problems

Addresses issues related to tape cartridges and media using diagnostic tests.

Pre-Call Checklist

A checklist to perform before contacting technical support to expedite issue resolution.

Replacing the LTO Tape Drive

Directs users to instructions for replacing the tape drive unit.

Error Codes and Acronyms

Error Codes List

A comprehensive table detailing error codes, their causes, and recommended actions.

Acronyms and Abbreviations

A glossary of technical acronyms and abbreviations used in the manual.

TapeAlert Codes

TapeAlert Codes Description

Explains the TapeAlert technology and lists various condition codes and their types.

Servicing Tape Drives

Removing a Stuck Cartridge

Provides options for attempting to remove a stuck tape cartridge from the drive.

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