12
Troubleshooting
Problem Solution
Kettle is plugged in but will not turn on
If Kettle is plugged in and turned on without any water in it, it will automatically shut off to
prevent overheating. The Kettle will be able to turn on again in a few minutes after it cools
back down to a safe temperature.
Kettle is pouring too slowly
Check the removable filter in the spout for clogging. If necessary, clean the filter with a
soft-bristled brush and rinse with warm water.
Kettle is taking longer than usual to boil Your Kettle might need to be descaled. See page 10 for descaling instructions.
I selected 212°F but the Kettle always stops at 204°F
Check your altitude; your boiling point may be lower than 212°F. The Kettle cannot reach
temperatures higher than your altitude’s boiling point.
How do I change from F to C?
To change temperature unit while in use, press OXO button for 3 seconds, twist dial to
choose between F and C, and press OXO button again to confirm. The display will show
the temperature of the water as it is being heated.
For the most up-to-date troubleshooting information, visit oxo.com
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