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DIAGNOSTICS
Note: SHARK is not user serviceable. Specialized tools are necessary for the repair of any SHARK component.
INTRODUCTION
A ashing SHARK information gauge indicates there is an abnormal condition somewhere on the powerchair.
The components that SHARK provides fault information for include, the motor, the park brakes, the batteries,
the cabling and the SHARK modules themselves.
Note that joystick OONAPU (Out OF Neutral At Power Up) is not a fault. Simply by removing your hand from
the joystick and allowing it to return to the neutral position, the fault will immediately clear.
The nature of the abnormal condition is indicated by a ash code. This is a sequence of ashes, separated by
a pause, followed by a repetition of the sequence. The number of ashes relates to the condition. For instance,
four ashes of the SHARK information gauge, a pause, followed by four ashes, etc. indicates a right motor
fault. Five ashes would indicate a left park brake fault.
Depending on the severity of the condition, the powerchair may or may not allow driving. In some cases the
chair may be allowed to drive but in a reduced speed ("limp") mode.
DIAGNOSTICS & FAULTS
Flash codes indicate the nature of an abnormal condition directly from the
SHARK Information Gauge. Without the use of any servicing tools, the condition
can be simply diagnosed.
1 User Fault Possible stall timeout or user error.
Release the joystick to neutral and try again.
2 Battery Fault Check the batteries and cabling.
Try charging the batteries.
Batteries may require replacing.
3 Left Motor Fault Check the left motor, connections and cabling.
4 Right Motor Fault Check the right motor, connections and cabling.
5 Left Park Brake Fault Check the left park brake, connections and cabling.
6 Right Park Brake Fault Check the right park brake, connections and cabling.
7 SHARK Check the SHARK Communications Bus connections and wiring
Joystick Console Fault Replace the Joystick Console.
8 SHARK Check SHARK connections and wiring
Power Module Fault Replace the Power Module.
9 SHARK Check Battery voltage is greater than 17V.
Communications Fault Check the SHARK Bus cable.
Replace the SHARK Power Module.
Replace the SHARK Joystick Console.
10 Unknown Fault Check all connections and wiring.
11 Incompatible Wrong type of Control Unit connected.
System Components Ensure the branding of the Power Module matches the Joystick Console.
CODE DESCRIPTION CORRECTION
If the light continues to ash after following the procedures in the LED Diagnostic Code chart, do
not ride the wheelchair. Notify your dealer for repair.
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