64 Paco MEC Series
Service / Complaint
If you have any questions about your product after the purchase or during operation, we will
be happy to help you.
In most cases, a pre-information by e-mail with explanation of the problem and pictures is
usually helpful.
Tip:
If you contact us directly, have your customer or invoice number and the item number ready.
In the event of a return of the product, please note the following instructions for quick
processing:
• If possible, use the original packaging as a shipping box.
Please enjoin the return:
• Copy of the invoice
• (Service Form)
• Reason for the return
• An accurate and detailed error description
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