COMMON QUESTIONS
30
4
CHAPTER
How do I delete old keyboard drivers?
To delete a keyboard driver, you need to
know the driver file name. In most cases,
the file name will have the word
“keyboard” or an abbreviation such as
“keybrd” in it.
IMPORTANT Do not delete the driver for
the built-in keyboard, if your device has
one.
On a Palm OS
®
device:
1 Go to Applications.
2 Open the menus.
3 Select Delete on the App menu.
4 Highlight the driver name and select
Delete.
5 Select Done.
On a Windows Mobile
®
device:
1 Press Start and select Settings.
2 Select the System tab, and then select
Remove Programs.
3 Highlight the driver name and select
Remove.
Why did pairing fail?
If you followed the pairing steps in this
guide for your device model (see Pairing
your device with the keyboard: Palm OS
devices or Pairing your device with the
keyboard: Windows Mobile devices) and
pairing did not work, check to see if the red
indicator light is blinking, indicating low
battery power. If battery power is low
during the pairing process, pairing may fail.
Why isn’t the keyboard working?
• Check that the keyboard driver is
installed on your device. The driver icon
should appear in Applications view on
Palm OS devices, or Programs view on
Windows Mobile devices. To install the
driver, refer to I
nstalling the keyboard
driver.
• Check that you have deleted all other
keyboard drivers from your device,
except the driver for the built-in
keyboard, if your device has one.
• Make sure that the keyboard driver is
enabled. On Palm OS devices, go to
Applications and select BTKeybrd,
select Settings from the pick list, and
then select ON. On Windows Mobile
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