Section 7A: Help 319
Help
Trouble Installing the Desktop Software?
The Getting Started CD installs the software and drivers that let you synchronize
with Microsoft
®
Office Outlook
®
for Windows. You can also use the CD to install
the Outlook software if it is not already on your device. You should install and
open Outlook before you install or use ActiveSync.
If you want to synchronize with a different personal information manager (PIM),
you must install a third-party solution. Contact the PIM’s author or vendor to
learn if software is available for your Treo device.
1. Shut down your computer, and then turn it on again.
2. On your computer, click Start > Control Panel > Add or Remove Programs.
3. Remove ActiveSync if it is on your computer.
4. Quit any active applications, including virus scanners and Internet security
applications.
5. Make sure you’re installing the version of the software that came with your
smart device on the Getting Started CD. (Other versions may not work with
this smart device.)
6. Make sure your computer profile includes administrator rights to install
software. (In large organizations, these are usually granted by the system
administrator.)
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